Ward Clerk, MSSU, ALX

Job summary

Medical Short Stay Unit Alexandra Hospital (MSSU)

Band 2 Ward Clerk - An exciting opportunity has arisen for a Band 2 Ward Clerk to join our MSSU team to provide administrive support to our patients, Nurses and all clinical staff. We pride ourselves in providing a progressive, supportive environment with a dynamic and motivated team. We are looking for a highly motivated, enthusiastic individual, who is looking for a challenge and who works well as a team player.

The Medical short stay unit is a 28 bedded unit at the Alexandra hospital in Redditch. This is a busy and dynamic working environment; we aim to discharge patients home within a 72-hour window. It is fast paced and we have an excellent discharge rate, by working closely with the multi-disciplinary team. Our mission is to work together with our partners in health and social care to provide safe, effective, personalized and integrated care for local people, delivered consistently across all services by skilled and compassionate staff.

We are committed to delivering a Nursing Service that provides the best patient care and recognize that our excellent nursing staff are key in enabling and providing compassionate, patient centered care.

For any more information please contact Ward Manager Chloe Hartles or Ward Administrator Emma Dyson on (01527) 512091.

Main duties of the job

Key Duties:

Receiving patients, staff and ward visitors in a professional and welcoming manner, adhering to patient confidentiality.

Ensure that all patient details and activity is recorded accurately and promptly using the Patient Administration system (Oasis), to register new patients when necessary and raise new case notes in accordance with Trust policies and procedures.

Negotiate follow up appointments for patients prior to discharge.

Ensure that patient case notes are available, creating event notes when needed. Maintain case notes in a tidy manner, filing patient documents in accordance with Trust policy. Ensure that all case note movements are tracked on Oasis.

Preparing event notes for scanning in a timely manner and to be confident in EZ note use.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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