Worcestershire Acute Hospitals NHS Trust

Testing Analyst, WRH

This job is now closed

Job summary

The Digital Team within Worcestershire Acute NHS Trust are seeking a keen and enthusiastic Testing Analyst. This is an exciting time to be joining the team as we embark on a number of major IT projects. One such project is the introduction of a new electronic patient record (EPR).

You will be joining a friendly team who are part of a wider Digital Division. The right candidate will have the opportunity to learn and develop within a large Digital Division. Full support and training will be provided for the right candidate.

Main duties of the job

The main focus of the role will be to assist the Testing Manager in implementing system software upgrades and supporting testing of new IT systems.

The post holders will work closely with system suppliers, local project leads and colleagues within the Trust in order to provide support for application testing within the Digital Division.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people
Best experience of care and best outcomes for our patients
Best use of resources
Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9365-23-0372-2

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Job description

Job responsibilities

To provide testing support for application testing within the Digital Division.

Perform testing of Clinical Systems to the Acute Trusts standards.

Ensuring that systems knowledge is maintained, across the portfolio of applications that are supported by the department, of how systems are being used by the Trusts end-users to ensure that all existing processes are tested to support any bug fixes or software upgrades.

Reporting of issues found during testing and ensuring quality replication steps are provided for each issue, allowing suppliers to investigate the issues.

Issue tracking and coordination with the Testing Manager, of any changes required.

Test cycle reporting, making available test cycle progress, issues found etc. to project managers, suppliers, system leads and management as necessary.

Ensure that configuration knowledge of all the applications is maintained so that if required during testing, configuration changes can be made to the system and be sufficiently documented so that the changes can then be made to Live, Training and Pre-Production etc., in preparation for implementation planning and execution.

Advising the support helpdesk, business analysis teams and training teams on any anomalies found in testing.

Working independently to ensure:

The business processes are fully understood to ensure that the testing scripts that are developed robustly test the system
Test scripts are updated proactively
Test reporting is produced in a timely manner
Issues and replication steps are submitted to suppliers in a timely manner
Issues and replication steps are submitted to suppliers in a timely manner
Fixes are retested as per the testing schedule
Fix / test cycle is a closed loop

Key Duties:

1. Assisting the Testing Manager in implementing system software upgrades or supporting the testing of new IT systems.

2. Developing and managing software testing scripts based on departmental guidelines, ensuring that functional specifications and business processes provided by the business analysts / end-users are to the required standard for software upgrades or new IT systems.

3. System testing with designated Trust clinical and non-clinical users for new implementations and system upgrades; advising the users of the system software changes and ensuring that all areas of the system are fully tested and that users are fully aware of the changes, providing testing updates to the Release Manager or relevant IT project manager.

4. Use of any tools to automate and facilitate regression and performance testing based on scripts developed.

5. Identifying issues when testing, investigating issues by liaising with business analysts or the end-users, where necessary ensuring full replication steps are provided to laid-down procedures, passing issues to system suppliers help desks and following up issues with the suppliers.

6. Working with IT colleagues in coordinating system deployments and scheduling test activities.

7. Providing support to the Digital Application Support team with system configuration, set-up and reference data files where necessary to support testing.

8. Liaising with the Digital Training Team in developing and maintaining up-to-date and relevant user guidance for new deployments.

9. Carrying out System / Sanity testing for sign-off after software deployment / upgrades, ensuring Sanity Testing scripts are in place for all systems under the remit of the ICT Digital Team.

10. Providing user support where necessary after any new deployment / upgrade.

11. Any other duties as may be required by the Systems Delivery Manager & Testing Manager.