Administration Assistant

Job summary

An exciting opportunity has arisen to join us as an Administration Officer within the ESTEP (Essex Support and Treatment for Early Psychosis) team based at Rochford Community Hospital, Rochford, Essex .

• We are looking for an experienced candidate with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of MS Word and Excel and will be given full training on SystmOne as well as other internal systems. SystmOne experience would be an advantage.
• We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include telephone calls from patients.
• Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.
• You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Main duties of the job

• To work as a member of the Directorate's Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
• To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities.
• To provide a competent, friendly and welcoming first point of contact for patients, staff and visitors either by telephone or face to face and to provide efficient data input and administrative support where required.
• The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
• The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.