Job summary
Clinical Lead - Urgent Care Department (Mental Health)
Base - Basildon Hospital
Hours - Full Time (This is a 24 hours a day, 7 days a week service delivery based on a rostered shift pattern)
The Mental Health Urgent Care Department, is a facility where adults, aged 18 years and above, who are experiencing a mental health crisis can receive an urgent biopsychosocial assessment with immediate care planning. It is a purpose built department based at the Basildon Mental Health Unit on the Basildon university Hospital site.
The Clinical Lead role is responsible for providing senior clinical leadership and advice within the Mental Health Urgent Care Department that provides full emergency mental health assessments and onward care planning with a diverse and highly skilled mental health workforce incorporating support workers, peer coaches, social worker, nurses and doctors. The service can support every aspect of emergency mental health care planning from GP referrals, ambulance conveyance to Mental Health Act Assessments, whilst providing 24/7 access for 'walk in's.'
The role will require the post holder to provide managerial input, clinical leadership and day to day coordination of clinical practice to support the effective delivery of care across the service.
Main duties of the job
The post holder will lead and inspire the delivery of high quality and effective urgent care service for patients, carers and professionals.
- You will have continuing responsibility for proactive assessment, monitoring and management of patients and ensuring care is current, evidence based and in line with practice standards.
- You will provide clinical leadership to the team in evaluation and monitoring of the service, provide specialist assessment as per the service users, and carer's requirement.
- You will lead with other senior colleagues the continuing development of a high quality service that is underpinned by evidence based practice and care pathways / packages and NICE guidance and DH guidance; leading on service development and policy in conjunction with the other Advanced Practitioners, senior clinicians, Clinical Manager and Operational Services Manager
- The post holder will ensure compliance with statutory duties; Key Performance Indicators (KPI's) and performance targets (including meeting the recommended response times following evidence based practice) and quality improvement measurements assigned to the service
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job description
Job responsibilities
Operational Leadership
- To take a lead clinical role within the Mental Health Urgent Care Department.
- Work in partnership with the Consultant for the urgent care Department to ensure strong, visible leadership presence
- To ensure that there are effective arrangements in place to ensure appropriate co-ordination and allocation of resources to respond to referrals and attendances.
- To effectively and efficiently manage resources within the team with support from the Matron / Clinical Manager.
- To ensure the team work to national legislation, local policies and procedures and eligibility criteria.
- To ensure the service works to agreed objectives.
- Ensure that there are effective risk management approaches in place and resources are effectively utilised.
- To build and maintain strong links and working relationships with all local agencies working with adults with mental health problems, including ward teams, crisis teams, emergency response services, Emergency Department teams, local authorities voluntary sectors and wider system partners.
- To effectively communicate service related information to EPUT staff, and other agencies as required.
- To monitor referrals, waiting times, workload and capacity within the department and report any performance issues.
- To provide and ensure the availability of specialist advice, support and consultation to staff within the team and acute hospital colleagues.
- Participate in the Trusts patient safety incident response plan, ensuring that we learn from patient safety incidents to reduce risk and promote, embed and sustain high quality, safe care
- Carry out investigations into complaints and liaise with complainants.
- To manage human resource related issues such as sickness absence and conduct and capabilities for area of responsibility in accordance with relevant agencies policies and procedures.
- To ensure implementation and compliance with EPUT policies and procedures.
Performance Management
- To ensure that all agreed patient quality, safety and operational performance outcomes are delivered within the area of responsibility.
Human Resources
- To manage staff and team performance in line with EPUT policies and procedures.
- To effectively manage sickness absence in line with Trust policies and procedures.
- To be responsible for recruitment and selection processes in their areas of responsibility together with the Matron / Clinical Service Manager.
- To ensure the optimum deployment of staff in their areas to meet operational requirements and safe staffing principles.
- To demonstrate and promote effective communication, disseminating information and encouraging staff participation in developments within the service.
- To ensure that individual and team training and development needs are identified and that plans to meet these training needs are agreed, recorded and implemented.
Finance
- Budget holder to manage a confirmed budget
Clinical Governance
- To ensure that systems are in place to support the delivery of services to agreed standards
- To work with the senior clinical staff (clinical leaders) and others in their area to develop and implement local clinical governance action plans as agreed by the Care unit senior leadership team.
- To identify priorities for clinical audit in their area of responsibility.
- To ensure the implementation of clinical protocols and guidelines.
- To actively engage with service users, monitor their views on services and promote their involvement in service planning.
- To ensure adherence to Trust policies and procedures relating to health and safety at work
Clinical/Practice
- To participate in the assessment, review and management of complex referrals that carries a high degree of risk.
- Co-lead with the department senior medic all department patient review procedures to ensure timely clinical decisions and departmental flow are maintained
- To attend as required specialist meeting with other agencies for the review of complex cases including Protection of Vulnerable Adults Meetings, Child Protection Meeting, etc.
- Ensure effective and confidential communication between all care agencies on significant data governing patient care and treatment.
- To devise, in collaboration with multi-disciplinary team members, appropriate referral on and/or signposting to appropriate services.
- To ensure referral to other specialists and services as appropriate.
- To give consultation, training and advice to professionals and agencies relating to client care and the management of complex cases
Any other duties as delegated by the Care unit leadership team commensurate with the responsibilities of this post.
Job description
Job responsibilities
Operational Leadership
- To take a lead clinical role within the Mental Health Urgent Care Department.
- Work in partnership with the Consultant for the urgent care Department to ensure strong, visible leadership presence
- To ensure that there are effective arrangements in place to ensure appropriate co-ordination and allocation of resources to respond to referrals and attendances.
- To effectively and efficiently manage resources within the team with support from the Matron / Clinical Manager.
- To ensure the team work to national legislation, local policies and procedures and eligibility criteria.
- To ensure the service works to agreed objectives.
- Ensure that there are effective risk management approaches in place and resources are effectively utilised.
- To build and maintain strong links and working relationships with all local agencies working with adults with mental health problems, including ward teams, crisis teams, emergency response services, Emergency Department teams, local authorities voluntary sectors and wider system partners.
- To effectively communicate service related information to EPUT staff, and other agencies as required.
- To monitor referrals, waiting times, workload and capacity within the department and report any performance issues.
- To provide and ensure the availability of specialist advice, support and consultation to staff within the team and acute hospital colleagues.
- Participate in the Trusts patient safety incident response plan, ensuring that we learn from patient safety incidents to reduce risk and promote, embed and sustain high quality, safe care
- Carry out investigations into complaints and liaise with complainants.
- To manage human resource related issues such as sickness absence and conduct and capabilities for area of responsibility in accordance with relevant agencies policies and procedures.
- To ensure implementation and compliance with EPUT policies and procedures.
Performance Management
- To ensure that all agreed patient quality, safety and operational performance outcomes are delivered within the area of responsibility.
Human Resources
- To manage staff and team performance in line with EPUT policies and procedures.
- To effectively manage sickness absence in line with Trust policies and procedures.
- To be responsible for recruitment and selection processes in their areas of responsibility together with the Matron / Clinical Service Manager.
- To ensure the optimum deployment of staff in their areas to meet operational requirements and safe staffing principles.
- To demonstrate and promote effective communication, disseminating information and encouraging staff participation in developments within the service.
- To ensure that individual and team training and development needs are identified and that plans to meet these training needs are agreed, recorded and implemented.
Finance
- Budget holder to manage a confirmed budget
Clinical Governance
- To ensure that systems are in place to support the delivery of services to agreed standards
- To work with the senior clinical staff (clinical leaders) and others in their area to develop and implement local clinical governance action plans as agreed by the Care unit senior leadership team.
- To identify priorities for clinical audit in their area of responsibility.
- To ensure the implementation of clinical protocols and guidelines.
- To actively engage with service users, monitor their views on services and promote their involvement in service planning.
- To ensure adherence to Trust policies and procedures relating to health and safety at work
Clinical/Practice
- To participate in the assessment, review and management of complex referrals that carries a high degree of risk.
- Co-lead with the department senior medic all department patient review procedures to ensure timely clinical decisions and departmental flow are maintained
- To attend as required specialist meeting with other agencies for the review of complex cases including Protection of Vulnerable Adults Meetings, Child Protection Meeting, etc.
- Ensure effective and confidential communication between all care agencies on significant data governing patient care and treatment.
- To devise, in collaboration with multi-disciplinary team members, appropriate referral on and/or signposting to appropriate services.
- To ensure referral to other specialists and services as appropriate.
- To give consultation, training and advice to professionals and agencies relating to client care and the management of complex cases
Any other duties as delegated by the Care unit leadership team commensurate with the responsibilities of this post.
Person Specification
KNOWLEDGE / EDUCATION / QUALIFICATIONS
Essential
- Registered Mental Health Nurse (RMN) with current registration
- Evidence of continuing professional and personal development.
Desirable
- Non-Medical prescribing qualification
Experience
Essential
- Substantial experience as a mental health practitioner at Band 6 or above
- Experience of supervising junior staff
Desirable
- Experience of working in a community setting
Person Specification
KNOWLEDGE / EDUCATION / QUALIFICATIONS
Essential
- Registered Mental Health Nurse (RMN) with current registration
- Evidence of continuing professional and personal development.
Desirable
- Non-Medical prescribing qualification
Experience
Essential
- Substantial experience as a mental health practitioner at Band 6 or above
- Experience of supervising junior staff
Desirable
- Experience of working in a community setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Basildon Mental Health Urgent Care Department
Basildon Mental Health Unit
Basildon
SS16 5NL
Employer's website
https://eput.nhs.uk/ (Opens in a new tab)
