Administration Officer / Receptionist - Community Mental Team

Job summary

West Essex Community Health Administration Service have an exciting opportunity to join in seconded role as Band 3 Administration officer / Receptionist Adult Community Mental Health Team based in Stansted

• We are looking for an experienced candidate with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of MS Word and Excel and will be given full training on PARIS as well as other internal systems. PARIS experience would be an advantage.
• We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include telephone calls from patients.
• Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.
• You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Main duties of the job

• To work as a member of the Adminsitration service ensuring that a high quality and efficient service is provided at all times.
• Patient data management on SystmOne
• Maintain smooth running of the office, including stationery audits
• Telephone support, receiving and making calls to patients including making appointments on SystmOne and general queries relating to appointments
• To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities.
• The Administration Officer will ensure the timely and accurate recording of all activity across services using trust information systems.
• The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.