Job summary
We are looking for experienced candidates with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate ideally with experience of Microsoft Word, Excel, System one and Outlook. You will be given full training on the various systems that we use.
We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include some face to face contact and telephone calls from patients.Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.
Main duties of the job
Essex STaRS is a specialist treatment, prescribing and recovery service for patients with drug and alcohol dependency issues. The service offers opiate substitute prescribing programmes and alcohol detoxification. We work in partnership with other organisations who provide psychosocial and recovery support.
You will be responsible for providing effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams.
To work as an integral part of the team supporting the delivery of all aspects of patient care. You will be expected to work with key partner organisations, service users, clinicians and other practitioners within the service.
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job description
Job responsibilities
- Maintain the service user database(s) on a daily basis
- Manage the 'referrals in' and other relevant team processes
- Arrange clinic appointments for the service/team and send out appointment letters as appropriate and record onto service user database(s)
- Record all service user outcomes on to service user database(s)
- Provide typing support for appointment outcomes, GP letters etc.
- Organise / attend team meetings, taking appropriate minutes
- Ensure actions from team meetings are duly circulated and followed up
- Be responsible for inputting assessments and reviews onto service user database(s) and alerting clinical staff of reviews due, ensuring relevant documentation is available
- Correspond with service users, GPs and other agencies and input appropriately onto service user database(s)
- Provide collective, and where required individual, secretarial support to the team
- Adhere to the Trusts prescription management policy
Manage incoming and outgoing team communications
- Undertake filing duties and ensuring all filing systems are maintained
- Cover colleagues during periods of leave
- Handling petty cash
- Maintain stationery supplies, ordering replacements as needed
- Take part in service development and review
- Support the team to achieve agreed performance outcomes
Job description
Job responsibilities
- Maintain the service user database(s) on a daily basis
- Manage the 'referrals in' and other relevant team processes
- Arrange clinic appointments for the service/team and send out appointment letters as appropriate and record onto service user database(s)
- Record all service user outcomes on to service user database(s)
- Provide typing support for appointment outcomes, GP letters etc.
- Organise / attend team meetings, taking appropriate minutes
- Ensure actions from team meetings are duly circulated and followed up
- Be responsible for inputting assessments and reviews onto service user database(s) and alerting clinical staff of reviews due, ensuring relevant documentation is available
- Correspond with service users, GPs and other agencies and input appropriately onto service user database(s)
- Provide collective, and where required individual, secretarial support to the team
- Adhere to the Trusts prescription management policy
Manage incoming and outgoing team communications
- Undertake filing duties and ensuring all filing systems are maintained
- Cover colleagues during periods of leave
- Handling petty cash
- Maintain stationery supplies, ordering replacements as needed
- Take part in service development and review
- Support the team to achieve agreed performance outcomes
Person Specification
Essential
Essential
- Previous administration experience
Essential
Essential
- Experience of systems and databases
Essential
Essential
- Excellent communication skills
Desirable
Desirable
- Experience within the NHS
Desirable
Desirable
- Experience working in substance misuse
Person Specification
Essential
Essential
- Previous administration experience
Essential
Essential
- Experience of systems and databases
Essential
Essential
- Excellent communication skills
Desirable
Desirable
- Experience within the NHS
Desirable
Desirable
- Experience working in substance misuse
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Mid Essex STaRS - Mansard House
107 - 109 New London Road
Chelmsford
CM2 0PP
Employer's website
https://eput.nhs.uk/ (Opens in a new tab)
