Job summary
We are looking for an experienced, organised and adaptable person to be based at the C&E Centre, Chelmsford. You should be able to multi task, deal with patients who may be aggressive and be able to stay calm in difficult situations. You will be required to cover other administrative roles during times of leave/staff shortages.
Main duties of the job
Some of the main responsibilities and duties include but are not limited to; answering calls via phone, monitoring email accounts for work and processing messages appropriately, typing letters, monitoring a tracker, writing notes for MDT meetings, updating clinical systems, covering various other administrative duties including reception desks within the admin hub. To be able to use Microsoft packages is essential. Full training will be given for our Trust database system.
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job description
Job responsibilities
Mid Essex Administration team is a large sizeteam providing service to the Mid Essex area. We are highly motivated to provide a professional, efficient and effective service. Our administration team is responsible for the provision of effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams. You would provide support primarily for the clinicians and general administrative duties and responsibilities. Some of the responsibilities and duties include;answering calls via phone, monitoring email accounts for work and processing messages appropriately, typing letters, monitoring a tracker ,writing notes for MDT meetings, updating clinical systems, and general administrative duties for various teams including reception cover on a regular basis. The successful applicant will need to be familiar withMicrosoft Office suite of programs. Training will be provided on our Trust database system.
Mid Essex Administration team is a large sizeteam providing service to the Mid Essex area. We are highly motivated to provide a professional, efficient and effective service. Our administration team is responsible for the provision of effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams. You would provide support primarily for the clinicians and general administrative duties and responsibilities. Some of the responsibilities and duties include;answering calls via phone, monitoring email accounts for work and processing messages appropriately, typing letters, monitoring a tracker ,writing notes for MDT meetings, updating clinical systems, and general administrative duties for various teams including reception cover on a regular basis. The successful applicant will need to be familiar withMicrosoft Office suite of programs. Training will be provided on our Trust database system.
ROLE SUMMARY
- To provide input to the centralised department providing a comprehensive administration service and functions within the Trusts Localities.
- The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
- The service will require a team approach to ensure cover for absence across all services / locations.
- Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
- Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Ward Clerk.
- The Post Holder will be required to work on a rota system to cover core office hours, where appropriate across the Mid Teams.
Job description
Job responsibilities
Mid Essex Administration team is a large sizeteam providing service to the Mid Essex area. We are highly motivated to provide a professional, efficient and effective service. Our administration team is responsible for the provision of effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams. You would provide support primarily for the clinicians and general administrative duties and responsibilities. Some of the responsibilities and duties include;answering calls via phone, monitoring email accounts for work and processing messages appropriately, typing letters, monitoring a tracker ,writing notes for MDT meetings, updating clinical systems, and general administrative duties for various teams including reception cover on a regular basis. The successful applicant will need to be familiar withMicrosoft Office suite of programs. Training will be provided on our Trust database system.
Mid Essex Administration team is a large sizeteam providing service to the Mid Essex area. We are highly motivated to provide a professional, efficient and effective service. Our administration team is responsible for the provision of effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams. You would provide support primarily for the clinicians and general administrative duties and responsibilities. Some of the responsibilities and duties include;answering calls via phone, monitoring email accounts for work and processing messages appropriately, typing letters, monitoring a tracker ,writing notes for MDT meetings, updating clinical systems, and general administrative duties for various teams including reception cover on a regular basis. The successful applicant will need to be familiar withMicrosoft Office suite of programs. Training will be provided on our Trust database system.
ROLE SUMMARY
- To provide input to the centralised department providing a comprehensive administration service and functions within the Trusts Localities.
- The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
- The service will require a team approach to ensure cover for absence across all services / locations.
- Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
- Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Ward Clerk.
- The Post Holder will be required to work on a rota system to cover core office hours, where appropriate across the Mid Teams.
Person Specification
Essential
Essential
- Good Standard of General Education
Desirable
Essential
Essential
- NVQ level 2 Business Administration or equivalent experience
Desirable
- NVQ level 3 Business Administration or equivalent experience
Person Specification
Essential
Essential
- Good Standard of General Education
Desirable
Essential
Essential
- NVQ level 2 Business Administration or equivalent experience
Desirable
- NVQ level 3 Business Administration or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
