Job summary
Support clinical staff by addressing the non-clinical needs of the patients in achieving an excellent level of customer service, by ensuring that the patient environment is welcoming, clean, comfortable, and safe.
Supporting the Senior Sister, Charge Nurse and Ward Staff in maintaining the ward environment, liaise closely with the Facilities Service Manager and the Estates Help Desk, ensuring that all issues pertaining to the patients' environment and needs are dealt with efficiently.
We are looking for people who can bring commitment, fresh ideas, and determination to take forward our service in new and innovative ways. In return we offer Training and development of staff, support through regular Supervision and Appraisal, assisting you in setting realistic objectives.
Main duties of the job
- To work with the domestic staff allocated to your ward(s) to ensure that there is a high standard of cleanliness.
- Spot clean and ensure spillages are dealt with swiftly and efficiently
- Bring to the attention of nursing staff any shortfalls in cleanliness of patient equipment.
- Undertake cleaning of spillage's, including body fluids in line with Trust infection control policies and procedures
- An awareness of all infection control issues
- Arrange for specialist cleaning as and when required, i.e. carpet cleaning, deep cleaning.
- Address that the patient has all toiletry requisites
- Responsible for keeping the unit tidy by encouraging both staff and patients to be aware of the standards expected by PLACE.
- Ensure that segregation and disposal of waste is disposed of according to the Trust's Waste Management Policy
- Take responsibility to ensure that mandatory training is up to date
- Able to access and keep self-updated via eLearning/OLM
- Awareness of one's own self-development needs and attend appropriate course as agreed at appraisal
- Attend in-service and other training as required, including food hygiene, infection control
- Awareness of the Trust's Health and Safety Policy, ensuring that a full understanding of the duty of care to patients, visitors, other members of staff and you is upheld as at all times.
- To liaise with clinical staff and the catering Department to ensure that patient's dietary needs are catered for wherever possible.
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job description
Job responsibilities
In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
- Audit stock control of beverages, snacks, adequate supplies of fresh fruit and order when required
- Maintain the ward(s) environment, both internal and external, to ensure that that it is safe and welcoming.
- Report all maintenance faults to the Estates Helpdesk as soon as identified via the Facilities Support Desk. You will be responsible for following up persistent problems with the appropriate help/support desk.
- Ensure that curtains, carpets and upholstery are kept clean and in a good state of repair. This will involve re-hanging curtains, arranging for curtains and carpets to be cleaned and reporting problems with the upholstery to the Ward Manager.
- Ensure there is an adequate supply of clean linen for patients use. Where bed making is one of the duties assigned to the Domestic Staff, ensure that all patients beds are made.
- To keep linen room stocked and tidy
- Undertake supervision to enhance practice and accept constructive criticism
- To be appraised once a year
Job description
Job responsibilities
In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
- Audit stock control of beverages, snacks, adequate supplies of fresh fruit and order when required
- Maintain the ward(s) environment, both internal and external, to ensure that that it is safe and welcoming.
- Report all maintenance faults to the Estates Helpdesk as soon as identified via the Facilities Support Desk. You will be responsible for following up persistent problems with the appropriate help/support desk.
- Ensure that curtains, carpets and upholstery are kept clean and in a good state of repair. This will involve re-hanging curtains, arranging for curtains and carpets to be cleaned and reporting problems with the upholstery to the Ward Manager.
- Ensure there is an adequate supply of clean linen for patients use. Where bed making is one of the duties assigned to the Domestic Staff, ensure that all patients beds are made.
- To keep linen room stocked and tidy
- Undertake supervision to enhance practice and accept constructive criticism
- To be appraised once a year
Person Specification
Education/Qualifications
Essential
- Good general education
- Basic numeracy and literacy
- Previous experience of working within a care
Desirable
- NVQ care or Equivalent
- Management of Violence and aggression
Knowledge
Essential
- I.T. Literate
- Awareness of all infection control issues
- Awareness of safe practice as follows regarding; Infection control, Food hygiene, Dietary needs, Knowledge of Care Programme approach
Desirable
- Health and safety Awareness/Courses
- Basic Food Hygiene Certificate
- Knowledge of COSHH
Skills
Essential
- Manual handling of patients using lifting aids
- Assist patients' with all activities of daily living (Hygiene, nutrition etc.)
- Assist in the provision and care to patients
Person Specification
Education/Qualifications
Essential
- Good general education
- Basic numeracy and literacy
- Previous experience of working within a care
Desirable
- NVQ care or Equivalent
- Management of Violence and aggression
Knowledge
Essential
- I.T. Literate
- Awareness of all infection control issues
- Awareness of safe practice as follows regarding; Infection control, Food hygiene, Dietary needs, Knowledge of Care Programme approach
Desirable
- Health and safety Awareness/Courses
- Basic Food Hygiene Certificate
- Knowledge of COSHH
Skills
Essential
- Manual handling of patients using lifting aids
- Assist patients' with all activities of daily living (Hygiene, nutrition etc.)
- Assist in the provision and care to patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
