Job summary
This is a new position and an exciting opportunity to support and work within the Epping Forest North Primary Care Network (PCN), which supports 6 GP practices across Epping, Ongar, Abridge and Waltham Abbey, with a registered population of circa 64,500.
Delivery of patient centre, integrated care, improving patient outcomes and providing continuity is at the heart of the PCN.
The post holder will Work as part of an Integrated Neighbourhood Team within the Epping North PCN to support complex patients through pro-active care planning, enabling earlier intervention and prevention, reduction in escalation of need so improving outcomes for the local population
The post holder will demonstrate excellent communication and organisational skills, flexible in approach, able to exercise initiative and demonstrate consistently high standards of professionalism.
Car driver essential.
Main duties of the job
This is a new position which is seen as a critical and evolving post to support and work within the Epping Forest North PCN which supports six GP practices in Epping, Ongar, Abridge and Waltham Abbey. Delivery of patient centre, integrated care, improving patient outcomes and providing continuity is at the heart of the PCN.
This PCN has pockets of deprivation and inequalities and there are significant numbers of care homes within the PCN.
The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate consistently high standards of professionalism. The post holder must at all times be aware of the need for confidentiality and integrity.
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job description
Job responsibilities
ROLE SUMMARY
This post will operate within the Epping North Primary Care Network supporting six local GP practices. As part of the PCNs ambitious plans for transforming and developing primary care locally, the post holder will be expected to operate flexibly and collaboratively with all stakeholders. The role will be part of a multi-disciplinary team and will be central to the delivery of key network objectives.
The post will be employed by Essex Partnership University Trust, which is working in partnership with Epping North PCN and is committed to delivering high quality patient care at all times. Overall, the post holder will be expected to have a commitment to excellence and continued professional development.
The post holder will provide capacity and expertise to support patients in preparing for, or following up, clinical care conversations they have with primary care professionals.
The role will require working closely with GPs and other primary care professionals within the PCN to manage a caseload of identified patients, making sure that appropriate support is available to them and their carers, and ensuring that their changing needs are addressed.
The focus of the role will be to support population health management and to reflect local priorities and health inequalities. The role of the Anticipatory Care Co-Ordinator will support the Clinical Director in coordinating all key activities including access to services, advice, information and that health and care planning is timely. The role will also support digital initiatives and includes supporting the co-ordination of the patients journey through primary care
KEY RESPONSIBILITIES
- Proactively identify and work with a cohort of people to support their personalized care requirements, using the available decision support aids.
- Target at risk populations where delivering vaccinations may be difficult, committing to proactively supporting individuals who might miss this health intervention.
- Bring together all of the persons identified care and support needs, and explore their options to meet these into a single personalized care and support plan, in line with PCSP best practice.
- Help people to manage their needs, answering their queries and supporting them to make appointments.
- Support people to take up training and employment, and to access appropriate benefits where eligible.
- Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation.
- Ensure that people have good quality information to help them make choices about their care.
- Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through use of the Patient Activation Measure.
- Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
- Explore and assist people to access personal health budgets where appropriate.
- Provide co-ordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
- Support the co-ordination and delivery of MDTs within PCNs.
- To support the Clinical Director in the delivery of DES specifications.
- Assist people to optimize on-line services and support the deployment of new technologies.
- Minute/note-take for MDTs, ensuring clear actions and coordinated responses are captured.
- The post-holder is required to travel independently between practice sites (where applicable), and to attend meetings etc. hosted by other agencies
ADDITIONAL DUTIES
In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
- Complete mandatory training in line with Trust policy and procedures
- To participate in the staff appraisal process and to undertake for any staff you manage
- To keep yourself updated on all matters relating to Trust policy
- To provide management supervision where appropriate
Job description
Job responsibilities
ROLE SUMMARY
This post will operate within the Epping North Primary Care Network supporting six local GP practices. As part of the PCNs ambitious plans for transforming and developing primary care locally, the post holder will be expected to operate flexibly and collaboratively with all stakeholders. The role will be part of a multi-disciplinary team and will be central to the delivery of key network objectives.
The post will be employed by Essex Partnership University Trust, which is working in partnership with Epping North PCN and is committed to delivering high quality patient care at all times. Overall, the post holder will be expected to have a commitment to excellence and continued professional development.
The post holder will provide capacity and expertise to support patients in preparing for, or following up, clinical care conversations they have with primary care professionals.
The role will require working closely with GPs and other primary care professionals within the PCN to manage a caseload of identified patients, making sure that appropriate support is available to them and their carers, and ensuring that their changing needs are addressed.
The focus of the role will be to support population health management and to reflect local priorities and health inequalities. The role of the Anticipatory Care Co-Ordinator will support the Clinical Director in coordinating all key activities including access to services, advice, information and that health and care planning is timely. The role will also support digital initiatives and includes supporting the co-ordination of the patients journey through primary care
KEY RESPONSIBILITIES
- Proactively identify and work with a cohort of people to support their personalized care requirements, using the available decision support aids.
- Target at risk populations where delivering vaccinations may be difficult, committing to proactively supporting individuals who might miss this health intervention.
- Bring together all of the persons identified care and support needs, and explore their options to meet these into a single personalized care and support plan, in line with PCSP best practice.
- Help people to manage their needs, answering their queries and supporting them to make appointments.
- Support people to take up training and employment, and to access appropriate benefits where eligible.
- Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation.
- Ensure that people have good quality information to help them make choices about their care.
- Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through use of the Patient Activation Measure.
- Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
- Explore and assist people to access personal health budgets where appropriate.
- Provide co-ordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
- Support the co-ordination and delivery of MDTs within PCNs.
- To support the Clinical Director in the delivery of DES specifications.
- Assist people to optimize on-line services and support the deployment of new technologies.
- Minute/note-take for MDTs, ensuring clear actions and coordinated responses are captured.
- The post-holder is required to travel independently between practice sites (where applicable), and to attend meetings etc. hosted by other agencies
ADDITIONAL DUTIES
In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
- Complete mandatory training in line with Trust policy and procedures
- To participate in the staff appraisal process and to undertake for any staff you manage
- To keep yourself updated on all matters relating to Trust policy
- To provide management supervision where appropriate
Person Specification
Education/Qualification
Essential
- ECDL or equivalent
- Diploma/HNC Level or relevant experience
- NVQ Level 2 Business Administration or relevant experience
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Knowledge and Skills
Essential
- Advanced experience of using Word, Excel and PowerPoint, including the ability to use word processing skills, e-mails and the internet to create simple plans and reports
- Ability to distil information, maintain effective records and prioritise and co-ordinate actions
- Creative problem solver, willing to search for hard-to-find information
- Ability to read large amounts of information and extract the salient points, to analyse data and report on findings
- Experience of data collection and providing monitoring information to assess service impact
- Experience of partnership collaborative working
- Access to own transport and ability to travel across the locality on a regular basis
Desirable
- Experience of working with healthcare professionals in the NHS or social care setting
- Experience of supporting patients, their families and carers in a related role
- Experience in use of databases
- Experience of working with, or in, general practice
- Knowledge/familiarity with medical terminology
Person Specification
Education/Qualification
Essential
- ECDL or equivalent
- Diploma/HNC Level or relevant experience
- NVQ Level 2 Business Administration or relevant experience
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Knowledge and Skills
Essential
- Advanced experience of using Word, Excel and PowerPoint, including the ability to use word processing skills, e-mails and the internet to create simple plans and reports
- Ability to distil information, maintain effective records and prioritise and co-ordinate actions
- Creative problem solver, willing to search for hard-to-find information
- Ability to read large amounts of information and extract the salient points, to analyse data and report on findings
- Experience of data collection and providing monitoring information to assess service impact
- Experience of partnership collaborative working
- Access to own transport and ability to travel across the locality on a regular basis
Desirable
- Experience of working with healthcare professionals in the NHS or social care setting
- Experience of supporting patients, their families and carers in a related role
- Experience in use of databases
- Experience of working with, or in, general practice
- Knowledge/familiarity with medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Epping North Primary Care Network (working across 6 surgeries)
Epping
CM16 6TN
Employer's website
https://eput.nhs.uk/ (Opens in a new tab)
