Admin Hub Lead

Essex Partnership University NHS Foundation Trust

Information:

This job is now closed

Job summary

Job Title and Band: Administrative Hub Lead Band 4

Speciality/Function: Mental Health

Department: South East Essex Administration team

Location/Town: Rochford Locality Services

Post code: Essex

Salary: £25,147 - £27,596 Pro Rata

Hours per week: 30 hrs per week Tuesday - Friday 9-5

Job Type: Permanent

An exciting opportunity has arisen for a part time Admin Hub Lead based from Rochford Community Hospital, Rochford, Essex .

You will have the day to day responsibility for the management of a Team of Administrators working in the South East Essex Operational Administration Team.

The successful applicant will be required to carry out regular probationary, supervision and appraisal meetings so previous management experience is essential.

You will be required to allocate and oversee the operational tasks within your area of responsibilities.

You team would provide support primarily for the clinicians with general administrative duties and responsibilities. Some of the responsibilities and duties include;

Overseeing all forms of communication in relation to the correspondence between teams and patient care is the priority focus

Staff management

Financial management

Use of information systems and bespoke medical platforms so a high level of data protection and confidentiality is involved

Please refer to the generic job description and person specification for a full list of potential requirements.

Main duties of the job

To lead in the provision of an administrative support to clinical staff and ensure generic processes assist in the full implementation of a robust Administration support service.

The Administration service will require a team approach to ensure cover for absences across all services / locations and the post holder will be required, on occasion, to go to surrounding sites to support their team and also provide this cover.

About us

EPUT are looking for motivated staff who shares our Trust values of Open, Compassionate and Empowering. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer, the Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have theopportunity for a flexible working request from the first day of your employment.

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Date posted

04 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

364-A-6054-A

Job locations

Rochford Admin Locality

Rochford Hospital, Union Lane, Rochford

Rochford

SS41RB


Job description

Job responsibilities

Accurately take minutes and transcribe when necessary as agreed with the Administration Team Leader and type general administrative correspondence from audio and written materials, and from electronic equipment using Microsoft Office Professional Suite

Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical).

Ensure the implementation and operation of Systems for all services providing outpatient appointments and within the community, process all client paperwork using Trust and partnerships information systems

Preparation and processing of documents relating to Mental Health and Specialist Services including photocopying, and attending to postal collections / deliveries.

Ensure that electronic and written records and systems for patients and staff are accurately and appropriately maintained.

Job description

Job responsibilities

Accurately take minutes and transcribe when necessary as agreed with the Administration Team Leader and type general administrative correspondence from audio and written materials, and from electronic equipment using Microsoft Office Professional Suite

Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical).

Ensure the implementation and operation of Systems for all services providing outpatient appointments and within the community, process all client paperwork using Trust and partnerships information systems

Preparation and processing of documents relating to Mental Health and Specialist Services including photocopying, and attending to postal collections / deliveries.

Ensure that electronic and written records and systems for patients and staff are accurately and appropriately maintained.

Person Specification

Education and Knowledge

Essential

  • Minimum ECDL qualification or equivalent
  • Literate in IT/computer skills
  • Minimum 2 years managerial experience

Desirable

Desirable

  • Previous experience in a customer/patient facing environment
  • Advanced knowledge of MS Office Package
Person Specification

Education and Knowledge

Essential

  • Minimum ECDL qualification or equivalent
  • Literate in IT/computer skills
  • Minimum 2 years managerial experience

Desirable

Desirable

  • Previous experience in a customer/patient facing environment
  • Advanced knowledge of MS Office Package

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Rochford Admin Locality

Rochford Hospital, Union Lane, Rochford

Rochford

SS41RB


Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Rochford Admin Locality

Rochford Hospital, Union Lane, Rochford

Rochford

SS41RB


Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Admin Hub Team Leader

Alison Garner

alison.garner4@nhs.net

07583077441

Date posted

04 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

364-A-6054-A

Job locations

Rochford Admin Locality

Rochford Hospital, Union Lane, Rochford

Rochford

SS41RB


Supporting documents

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