Job summary
Administrative role, fixed term for nine months at Barnsley Street NMHC, 5 days per week.
To provide comprehensive, confidential secretarial and administrative support to Service consultants, Line Manager, wider multi-disciplinary teams, ensuring efficient and smooth running of the team.
The post holder will be required to work in a very busy and demanding environment, should be flexible and adaptable whilst having the ability to prioritise work and use their initiative to make sound judgements.
Typing letters (50-60wpm) including general correspondence, reports, letters to legal professionals, patients, manuscripts, clinical correspondence etc.
Responsible for diary management of consultant and team ensuring information is incorporated into Outlook calendar so that other clinicians can check their availability for meetings and to be familiar with medical staffs' whereabouts and schedules at all times.
Responsible for arranging meetings organising catering, taking minutes, including safeguarding adults meetings, preparation and circulation of paperwork as instructed by Consultant, other team members or direct Line Manager in line with Administration standards.
To work as part of the overall secretarial/administrative support for the Service, attend meetings, taking notes, chairing in accordance with the rota and provide cover for other administrative/secretarial colleagues on annual leave and sickness.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
To work to secretarial and administrative standards as outlined by the Service.
To undertake any other ad hoc secretarial/administrative duties as required by the Lead Consultant, Senior staff and Line Manager, consistent with the post and grade.
To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.
Responsible for inputting and retrieving information from the designated computerised system ie; RIO, Reporting Services, Mosaic or any other system that may be introduced by the Trust or partner agencies.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
To provide comprehensive, confidential secretarial and administrative support to Service consultants, Line Manager and wider multi-disciplinary teams, ensuring efficient and smooth running of the team.
For full details of the job, please refer to the job description and person specifications.
Job description
Job responsibilities
To provide comprehensive, confidential secretarial and administrative support to Service consultants, Line Manager and wider multi-disciplinary teams, ensuring efficient and smooth running of the team.
For full details of the job, please refer to the job description and person specifications.
Person Specification
Education/ Qualification/ Training
Essential
- English GCSE or equivalent
- Good standard of Written and Spoken English
Desirable
- AMSAR, or equivalent.
- Full range of secretarial procedures to RSA. 3/NVQ 3 level or equivalent experience.
Experience
Essential
- oWorking In a Team.
- oBasic Office Experience.
- oWorking as part of an administrative/secretarial team for at least two years.
Desirable
- oWorking with people suffering from mental ill health.
- oWorking in a Multidisciplinary Health Team
Knowledge and Skills
Essential
- oComputer Literacy.
- o50-60 wpm copy.
- oFamiliarity with switchboard duties.
- oAbility to manage own workload without direct supervision.
- oEqual Opportunities.
- oAn Understanding of Office Procedures
- oConfidentiality.
Desirable
- o50-60 wpm audio.
- oKnowledge of Access/Patient Administration systems
Other
Essential
- Professional Accountability.
- Flexibility.
- Communication Skills
- Polite and Friendly
- Ability to deal with verbally aggressive service users.
- Ability to work on own initiative
Person Specification
Education/ Qualification/ Training
Essential
- English GCSE or equivalent
- Good standard of Written and Spoken English
Desirable
- AMSAR, or equivalent.
- Full range of secretarial procedures to RSA. 3/NVQ 3 level or equivalent experience.
Experience
Essential
- oWorking In a Team.
- oBasic Office Experience.
- oWorking as part of an administrative/secretarial team for at least two years.
Desirable
- oWorking with people suffering from mental ill health.
- oWorking in a Multidisciplinary Health Team
Knowledge and Skills
Essential
- oComputer Literacy.
- o50-60 wpm copy.
- oFamiliarity with switchboard duties.
- oAbility to manage own workload without direct supervision.
- oEqual Opportunities.
- oAn Understanding of Office Procedures
- oConfidentiality.
Desirable
- o50-60 wpm audio.
- oKnowledge of Access/Patient Administration systems
Other
Essential
- Professional Accountability.
- Flexibility.
- Communication Skills
- Polite and Friendly
- Ability to deal with verbally aggressive service users.
- Ability to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
Barnsley Street Neighbourhood Mental Health Centre
53 - 55 Barnsley Street
Bethnal Green
E1 5RB
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
