Operational Admin Lead

Job description

Job responsibilities

You will be a part of the clinical stack management team and, together with the team, support the wider development of the service, including clinical improvements, data analysis, and standard setting and encourage/lead on QI projects within the administrative team.

You will operationally manage the administration staff within the clinical stack, to include but not limited to, supervision, appraisals, training and support; following trust policies.

You will need to ensure that effective and efficient support is provided at all times to include assistance and cover where required and routine huddles to ensure that workload is evenly distributed and completed within the stack.

Please refer to the Job Description for a detailed list of roles and responsibilities for this role.

Person Specification

Qualifications

Essential

• Good standard of written English

Desirable

• In depth experience of theoretical study of techniques/processes e.g. BTEC or relevant degree
• RSA III or equivalent experience
• European Computer Driving Licence or equivalent experience

Experience

Essential

• Experience of working in a clinical setting, supporting medical, nursing and clerical staff
• Experience of arranging complex conferences/seminars and large meetings
• Expert Knowledge of IT Systems in particular Microsoft Office software packages
• Experience of managing databases

Desirable

• Experience of preparation of reports, minute taking and formatting documents, together with setting agendas and distribution of associated papers

Skills

Essential

• Able to prioritise and plan work in a busy environment and to tight deadlines
• Able to delegate where appropriate and plan other staffs workload
• Ability to type up minutes/notes in real time
• Well developed office management skills, including the review and/or setting up of office systems
• Ability to proof read documents checking for grammar and accuracy
• Ability to work on a variety of tasks and deadlines at any one time without supervision

Knowledge

Essential

• Ability to construct clear, grammatically correct letters and reports, presenting work accurately and neatly
• Take initative and uses own judgement in anticipating and dealing with queries and problems and prioritise accordingly
• Ability to manage others and knowledge of HR Policies and Procedures

Desirable

• Ability to organise and evaluate data, assessing its importance by creating and maintaining databases and spreadsheets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

MSK Service

29 Romford Road

Stratford

E15 4LY

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)