Job summary
We are looking to hire an operational Teams Administrator to join our Forensics unit. The primary responsibility will be to provide operational support across all forensic sites, ensuring the smooth and effective running of our services.
The post holder will be required to work closely with the Operational Services Team Lead to provide an effective and responsive service.
The post requires the ability to work flexibly in a busy environment, liaising effectively with professionals from a range of disciplines, using your own initiative whilst maintaining client confidentiality.
The role involves limited lifting of postal items/equipment and travel across sites on a daily basis and the candidate will be expected to work on site.
This role is not open to working from home and the postholder will work alongside colleagues across several locations.
Main duties of the job
To ensure there is an adequate supply of all forms and adequate stationery supplies, information leaflets available for the service.16. To order clinical supplies to the sites, ensuring stock levels are controlled and ordered.17. To coordinate the daily clinical drop-in sessions for the site, updating stock levels.18. To undertake general office duties including: photocopying, collating and binding of documents, and laminating.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
- 1. Provide administrative support to the Forensic service for presentations including setting up of equipment in meeting rooms.
- 2. To develop and maintain information-gathering systems for the team and as required, prepare reports and audits from the data gathered
- 3. As a support services team member to work flexibly in order that essential priority tasks are covered and dealt with, including rotas for designated roles.
- 4. To ensure regular maintenance of non-clinical equipment within the team, ensuring that equipment is reported for repair as necessary and that the office is kept clean and tidy at all times.
- 5. As a support services team member to work flexibly in order that essential priority tasks are covered and dealt with.
- 6. To liaise with Estates and Facilities for all works required for support services and project work.
- 7. To communicate and liaise with all stakeholders to coordinate all essential services/products for the site as a dedicated Account Manager for specific teams.
- 8. To report to the support services team lead any issues that are of concern relating to health and safety of the building.
- 9. To arrange appointments and bookings for on site visitors liaising with the security department.
- 10. Dealing sensitively and tactfully with clients and service users.
- 11. To work closely with the Team Leader to coordinate project work.
- 12. To have excellent verbal, written and communication skills
- 13. To induct new staff to appropriate support service systems
- 14. To have the ability to remain calm and sensitive in difficult and stressful situations
Job description
Job responsibilities
- 1. Provide administrative support to the Forensic service for presentations including setting up of equipment in meeting rooms.
- 2. To develop and maintain information-gathering systems for the team and as required, prepare reports and audits from the data gathered
- 3. As a support services team member to work flexibly in order that essential priority tasks are covered and dealt with, including rotas for designated roles.
- 4. To ensure regular maintenance of non-clinical equipment within the team, ensuring that equipment is reported for repair as necessary and that the office is kept clean and tidy at all times.
- 5. As a support services team member to work flexibly in order that essential priority tasks are covered and dealt with.
- 6. To liaise with Estates and Facilities for all works required for support services and project work.
- 7. To communicate and liaise with all stakeholders to coordinate all essential services/products for the site as a dedicated Account Manager for specific teams.
- 8. To report to the support services team lead any issues that are of concern relating to health and safety of the building.
- 9. To arrange appointments and bookings for on site visitors liaising with the security department.
- 10. Dealing sensitively and tactfully with clients and service users.
- 11. To work closely with the Team Leader to coordinate project work.
- 12. To have excellent verbal, written and communication skills
- 13. To induct new staff to appropriate support service systems
- 14. To have the ability to remain calm and sensitive in difficult and stressful situations
Person Specification
Education/ Qualification/ Training
Essential
- Good standard of general education
- RSA III or equivalent NHS experience
- English and Arithmetic GCSE Grade C
Desirable
- Oracle/procurement and postal services
- NVQ Level 4 or equivalent Desirable
Experience
Essential
- Appropriate level of Oracle or procurement and postal service experience
- Proven Admin experience at Band 4 level or equivalent
Desirable
- Forensic service experience
- Experience of working in a mental health setting
- NHS experience
Knowledge and Skills
Essential
- Skilled in MS Office applications and video conferencing software/equipment
- Demonstrable communication skills
- .Able to work under pressure and prioritise and adapt to changing circumstances
- Able to work as part of a team and use initiative
- Self-motivated
- Excellent prioritisation experience
- Knowledge of RiO
Desirable
- Knowledge or experience of current NHS/LA database systems .
- Knowledge of Mental health terminology
- RiO Experience .
Person Specification
Education/ Qualification/ Training
Essential
- Good standard of general education
- RSA III or equivalent NHS experience
- English and Arithmetic GCSE Grade C
Desirable
- Oracle/procurement and postal services
- NVQ Level 4 or equivalent Desirable
Experience
Essential
- Appropriate level of Oracle or procurement and postal service experience
- Proven Admin experience at Band 4 level or equivalent
Desirable
- Forensic service experience
- Experience of working in a mental health setting
- NHS experience
Knowledge and Skills
Essential
- Skilled in MS Office applications and video conferencing software/equipment
- Demonstrable communication skills
- .Able to work under pressure and prioritise and adapt to changing circumstances
- Able to work as part of a team and use initiative
- Self-motivated
- Excellent prioritisation experience
- Knowledge of RiO
Desirable
- Knowledge or experience of current NHS/LA database systems .
- Knowledge of Mental health terminology
- RiO Experience .
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
