Job summary
Reporting to the Deputy Director of Community Health Services, the post holder will be an integral member of the Senior Leadership Team. They will be accountable for the delivery of the Place based Operational, Performance, Quality and financial performance of services. They will be responsible for the effective management of human resource, financial resource, quality and governance across the designated service lines.
The Head of Clinical Services will work collaboratively with the Deputy Director, Clinical Director and Professional Leadership team to drive and deliver excellent integrated clinical care pathways, and provide a highly visible, accessible presence to ensure the smooth and safe day-to-day running of services and maintaining good staff and patient experience.
Main duties of the job
- The post holder will hold responsibility for the effective management of human resource, financial resource, governance and business planning arrangements across the service lines.
- The post holder will lead in the implementation of patient centered clinical operational strategy, working in partnership with colleagues across the organisation to ensure the delivery of the Trusts corporate objectives and transformation programmes including Quality Improvement. Ensure collaboration between services to support quality improvements and collective achievement of performance standards incorporating quality, safety, contractual, access, financial and workforce.
- Lead by example and act at all times as an ambassador for the Trust, championing the Trusts values and upholding the highest standards of behaviour and compassion for colleagues.
- The post holder will hold responsibility together with the Professional leads for the implementation of the Professional (AHP and nursing) Strategy, Quality Strategy and associated strategy involving clinical pathway and development for service line areas.
- The Head of Clinical Services will Work in collaboration with the Deputy Director, Professional Leads, Clinical Director and leads, integrated care system colleagues to transform end to end pathways of care, adopting new ways of working and innovation.
- Deputise for the Deputy Director and Professional lead as appropriate at local and regional meetings as required.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
KEY RELATIONSHIPS:
Diverse range of multi-disciplinary team members including:
- Community administrative, nursing and therapy staff
- Primary care including GPs
- Safeguarding team
- Corporate and CHS Quality and Performance Teams
- Senior Managers and Clinical Leads
- Local Directorate Management Team including Deputy Director, Head of Clinical Services, Clinician and Medical Director, Administrative teams
- Finance, Performance and IT teams
- Integrated Care Teams including transformation place-based leads and Commissioners,
- Secondary care senior managers and service leads
- Local Authorities and Social Care colleagues
- Other local healthcare organisations, NHS or non-NHS
Job description
Job responsibilities
KEY RELATIONSHIPS:
Diverse range of multi-disciplinary team members including:
- Community administrative, nursing and therapy staff
- Primary care including GPs
- Safeguarding team
- Corporate and CHS Quality and Performance Teams
- Senior Managers and Clinical Leads
- Local Directorate Management Team including Deputy Director, Head of Clinical Services, Clinician and Medical Director, Administrative teams
- Finance, Performance and IT teams
- Integrated Care Teams including transformation place-based leads and Commissioners,
- Secondary care senior managers and service leads
- Local Authorities and Social Care colleagues
- Other local healthcare organisations, NHS or non-NHS
Person Specification
Education, qualifications and training
Essential
- Full Registration with the Health and Care Professions Council related to this post
- Educated to Masters level or equivalent, or have a demonstrable experience of senior professional, clinical and management
- A demostratable record of continuing pofessional development and relevant post graduate qualification or training in specialist knowledge and skills
- Significant management experience
Experience
Essential
- Experience of working in health settings, with significant experience in a Lead role
- Experience of supporting professional development including contribution to CPD for staff and students
- Experience of leading and taking part in within with Senior Management Teams
- Experience of working with internal and external stakeholders, and representing and promoting a service or group
- Successful proven experience of service and practice development and innovation
- Experience of supervising and appraising staff and students, recruitment , performance management and workforce planning
- A track record in working with and involving carers and service users in service development and delivery
Knowledge and skills
Essential
- Able to address appropriate staffing issues including reduction of temporary staffing across the Trust
- Evidence of knowledge and application of current best practice in professional area including understanding of current policy, legislation and practice in relation to health and own allied health profession
- The ability to work strategically and have the vision to develop best practice within profession
- A demonstrable ability to interpret complex information and advice or take necessary action. To be able to analyse need and recommend and implement change / management systems
- Excellent interpersonal and communication skills which allow the development and maintenance of multiple and complex working relationships at all levels within and external to the organization.
- A demonstrable ability to select and retain skilled staff, build and develop multidisciplinary teams and deal with complex staff problems and issues
- Ability to work autonomously, on own initiative and under pressure to meet deadlines & to make and action decisions independently and within agreed time frames
- Budget Management
- Excellent IT skills across the full range of MS Office Packages, used to evaluate and report operational items
Person Specification
Education, qualifications and training
Essential
- Full Registration with the Health and Care Professions Council related to this post
- Educated to Masters level or equivalent, or have a demonstrable experience of senior professional, clinical and management
- A demostratable record of continuing pofessional development and relevant post graduate qualification or training in specialist knowledge and skills
- Significant management experience
Experience
Essential
- Experience of working in health settings, with significant experience in a Lead role
- Experience of supporting professional development including contribution to CPD for staff and students
- Experience of leading and taking part in within with Senior Management Teams
- Experience of working with internal and external stakeholders, and representing and promoting a service or group
- Successful proven experience of service and practice development and innovation
- Experience of supervising and appraising staff and students, recruitment , performance management and workforce planning
- A track record in working with and involving carers and service users in service development and delivery
Knowledge and skills
Essential
- Able to address appropriate staffing issues including reduction of temporary staffing across the Trust
- Evidence of knowledge and application of current best practice in professional area including understanding of current policy, legislation and practice in relation to health and own allied health profession
- The ability to work strategically and have the vision to develop best practice within profession
- A demonstrable ability to interpret complex information and advice or take necessary action. To be able to analyse need and recommend and implement change / management systems
- Excellent interpersonal and communication skills which allow the development and maintenance of multiple and complex working relationships at all levels within and external to the organization.
- A demonstrable ability to select and retain skilled staff, build and develop multidisciplinary teams and deal with complex staff problems and issues
- Ability to work autonomously, on own initiative and under pressure to meet deadlines & to make and action decisions independently and within agreed time frames
- Budget Management
- Excellent IT skills across the full range of MS Office Packages, used to evaluate and report operational items
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
