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East London NHS Foundation Trust

Voice and Unified Communications Engineer

The closing date is 23 July 2025

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Job summary

Voice and Unified Communications Engineer We are seeking a highly skilled Unified Communications Engineer to manage, support, and enhance our communication platforms and systems. This role requires expertise across various UC technologies, including CUCM, Legacy Voice (PSTN) and MS Teams. The ideal candidate will have a strong technical background and the ability to collaborate with cross-functional teams to ensure optimal operation and user experience.

Main duties of the job

  • Design, configure, and support UC environment, ensuring high availability and performance.
  • Ensure secure and efficient communication across UC platforms.
  • Oversee the configuration, maintenance, and troubleshooting of Voice & UC Solutions.
  • Manage and support MS Teams, ensuring reliable communication for trading environments.
  • Monitor system performance and resolve any technical issues.
  • Collaborate with business to align systems with user requirements.
  • High degree of documentation skills, for creating and maintaining design and operational documentation, Change documentation, Runbooks, Test plans and any other operational documentation as required.
  • Operate within an Agile environment.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum Inc HCAs

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

363-CP7243712-A

Job locations

The Green

1 Roger Dowley Court

London

E2 9NJ


Job description

Job responsibilities

Voice and Unified Communications Engineer required to support Migration of Legacy Voice solutions, as part of National PSTN Switch-Off, onto MS Teams. Auditing, testing, configuring, deploying MS Teams in multiple sites across East London for ELFT.

Job description

Job responsibilities

Voice and Unified Communications Engineer required to support Migration of Legacy Voice solutions, as part of National PSTN Switch-Off, onto MS Teams. Auditing, testing, configuring, deploying MS Teams in multiple sites across East London for ELFT.

Person Specification

Voice & UC Engineer

Essential

  • 2 years experience

Desirable

  • UC Engineer

Experience

Essential

  • NHS Experience

Desirable

  • NHS experience
Person Specification

Voice & UC Engineer

Essential

  • 2 years experience

Desirable

  • UC Engineer

Experience

Essential

  • NHS Experience

Desirable

  • NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

The Green

1 Roger Dowley Court

London

E2 9NJ


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

The Green

1 Roger Dowley Court

London

E2 9NJ


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Voice & UC Programme Manager \ Voice SME

Mark Anthony Cummings

mark.cummings3@nhs.net

07808908220

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum Inc HCAs

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

363-CP7243712-A

Job locations

The Green

1 Roger Dowley Court

London

E2 9NJ


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