East London NHS Foundation Trust

Ward Admin - Beds and Luton Inpatient

The closing date is 14 July 2025

Job summary

An exciting opportunity has arisen within the Bedfordshire and Luton directorate for two band 4 ward administrators, two full-time roles. We are looking for a highly motivated and enthusiastic person who is looking for a new challenge. As an administrator you will be based on a busy ward offering support to the Multi Disciplinary Team and are often the first point of contact.

We are looking for someone that have a flexible approach to work, who preferable has had Inpatient and RIO experience in a Mental Health unit, or someone that is adaptable and willing to learn.

PLEASE NOTE Your supporting statement must begin with "3 reasons to shortlist me"

Main duties of the job

Inpatient experience
Excellent communication & interpersonal skills within a multidisciplinary team
Reliable, flexible & adaptable
Ability to use initiative
Familiar with the reporting service and KPI reports
Chase any outstanding CQUINS and update accordingly
Ensure that 72 hour follow-up appointments have been booked
Excellent IT knowledge and a comprehensive knowledge of office systems including Microsoft Teams and OneDrive.
Ensure RIO is synchronised & updated
Paperwork is scanned and uploaded
Ordering of suppliers on both Oracle and Clares
Assist/cover other ward admin where required

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum Inc HCAs

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

363-BED7258229

Job locations

Townsend Court

Mayer Way

Houghton Regis

LU5 5BF

Job description

Job responsibilities

Inpatient experience
Excellent communication & interpersonal skills within a multidisciplinary team
Reliable, flexible & adaptable
Ability to use initiative
Familiar with the reporting service and KPI reports
Chase any outstanding CQUINS and update accordingly
Ensure that 72 hour follow-up appointments have been booked
Excellent IT knowledge and a comprehensive knowledge of office systems including Microsoft Teams and OneDrive.
Ensure RIO is synchronised & updated
Paperwork is scanned and uploaded
Ordering of suppliers on both Oracle and Clares
Assist/cover other ward admin where required

Job description

Job responsibilities

Inpatient experience
Excellent communication & interpersonal skills within a multidisciplinary team
Reliable, flexible & adaptable
Ability to use initiative
Familiar with the reporting service and KPI reports
Chase any outstanding CQUINS and update accordingly
Ensure that 72 hour follow-up appointments have been booked
Excellent IT knowledge and a comprehensive knowledge of office systems including Microsoft Teams and OneDrive.
Ensure RIO is synchronised & updated
Paperwork is scanned and uploaded
Ordering of suppliers on both Oracle and Clares
Assist/cover other ward admin where required

Person Specification

NHS Experience or equivalent

Essential

Good standard of written and spoken English
GCSE English and Maths

Desirable

1 Year's experience in NHS or similar

Knowledge & skills

Essential

Microsoft packages / IT skills
Experience of a range of administrative and or secretarial procedures
Experience of working as part of a team
Experience of medical, psychological and or mental health terminology

Desirable

Ability to work without supervision
Minute taking
Experience of RiO

Person Specification

NHS Experience or equivalent

Essential

Good standard of written and spoken English
GCSE English and Maths

Desirable

1 Year's experience in NHS or similar

Knowledge & skills

Essential

Microsoft packages / IT skills
Experience of a range of administrative and or secretarial procedures
Experience of working as part of a team
Experience of medical, psychological and or mental health terminology

Desirable

Ability to work without supervision
Minute taking
Experience of RiO

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

East London NHS Foundation Trust

Address

Townsend Court

Mayer Way

Houghton Regis

LU5 5BF

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

Townsend Court

Mayer Way

Houghton Regis

LU5 5BF

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)