East London NHS Foundation Trust

Health Care Support Worker

Information:

This job is now closed

Job summary

The Coborn Centre for adolescent Mental Health is a mental health hospital based at Newham Centre that provides assessment and treatment for male and female individuals experiencing acute mental health difficulties. Our vision is to provide optimum care and treatment to aid recovery and promote wellbeing prior to returning back within the community environment.

An exciting opportunity has arisen within the inpatient wards for an enthusiastic Band 3, Support Worker to join our busy and motivated team on Coborn Galaxy Ward.

The ward's aim is to deliver a patient focused care that provides patients with an opportunity to better understand the crisis or behaviour that resulted in their admission and to learn coping skills to reduce the risk of relapse.

This post will require you to work a mixture of shift work (long days and night shifts).

Main duties of the job

To actively participate in the assessment and care plan process, caring for both mental health and physical health needs and ensuring care is individualised and truly meets the needs of the service user.

Working with registered nurses and other members of the Multi-Disciplinary Team to ensure defined care is implemented, that patients are actively involved in all aspects of their care and fully understand their care.

To work as part of a Multi-Disciplinary Team implementing care plans, participating in CPA's ward reviews, Mental Health Review Tribunals and Managers Hearings ensuring that the Support Worker truly influences care.

To ensure that you promote creative and meaningful activities, both individually and in groups that promotes recovery.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

06 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum Inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

363-SS7148981

Job locations

The Coborn Centre for Adolescent Mental Health

Cherry Tree Way, Glen Road

London

E138SP


Job description

Job responsibilities

Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us.

Job description

Job responsibilities

Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us.

Person Specification

Education/ Qualification/ Training

Essential

  • Educated to GCSE level of equivalent
  • Completed or the willingness to undertake Care certificate

Desirable

  • GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Experience

Essential

  • Working in a care setting

Desirable

  • Dealing with challenging situations
  • Working with Mental Health Service Users
  • Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
  • Experience of providing and receiving complex, sensitive information

Knowledge and Skills

Essential

  • Excellent verbal and written communication skills
  • Able to manage time to meet deadlines
  • Ability to work autonomously
  • Ability to work as part of a team
  • Be able to respond with compassion and empathy
  • Demonstrate an understanding of caring for people with mental health problems
  • Demonstrate a degree of emotional intelligence and self-reflection

Desirable

  • Demonstrate an understanding of the specialty
  • Ability to take part in reflective practice and clinical supervision activities
  • Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
  • Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
Person Specification

Education/ Qualification/ Training

Essential

  • Educated to GCSE level of equivalent
  • Completed or the willingness to undertake Care certificate

Desirable

  • GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Experience

Essential

  • Working in a care setting

Desirable

  • Dealing with challenging situations
  • Working with Mental Health Service Users
  • Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
  • Experience of providing and receiving complex, sensitive information

Knowledge and Skills

Essential

  • Excellent verbal and written communication skills
  • Able to manage time to meet deadlines
  • Ability to work autonomously
  • Ability to work as part of a team
  • Be able to respond with compassion and empathy
  • Demonstrate an understanding of caring for people with mental health problems
  • Demonstrate a degree of emotional intelligence and self-reflection

Desirable

  • Demonstrate an understanding of the specialty
  • Ability to take part in reflective practice and clinical supervision activities
  • Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
  • Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

The Coborn Centre for Adolescent Mental Health

Cherry Tree Way, Glen Road

London

E138SP


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East London NHS Foundation Trust

Address

The Coborn Centre for Adolescent Mental Health

Cherry Tree Way, Glen Road

London

E138SP


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Lead Nurse

Graham Manyere

graham.manyere@nhs.net

02075406789

Details

Date posted

06 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum Inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

363-SS7148981

Job locations

The Coborn Centre for Adolescent Mental Health

Cherry Tree Way, Glen Road

London

E138SP


Supporting documents

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