Job summary
IMPORTANT NOTE. To be considered for shortlisting, you must begin your supporting statement with the title Three reasons to shortlist me and provide these reasons, numbered 1-3.
Our service is looking to fill this vacancy for a Receptionist/Admin Assistant who is to provide general receptionist duties including answering the phone, welcoming visitors and clients to the clinic, communicating with clinical and non clinical staff via email and phone.
If you have the quality and skills for a Receptionist/Administrative Assistant role, kindly apply for this vacancy.
Main duties of the job
The post holder will be required to work in a busy and demanding environment and should be able to work without direct supervision and exercise initiative. The ability to multi-task is also essential.
The post requires the ability to liaise with effectively with a broad range of professionals and to maintain client confidentiality.
The post holder is accountable & responsible for:
- Providing reception cover; greeting all service users, carers and professional colleagues
- Providing comprehensive administrative support to the Team
- Updating the Team and visitors sign in and out sheets
- Booking interpreters for new assessments and clinic appointment
- Booking transport for patients appointments
- Logging jobs with Estates helpdesk
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE, Good standard of Written and Spoken English
Desirable
Experience
Essential
- Previous experience of working within an administrative team/function.
- Reception skills including swichboard
- Basic Office Experience and protocols
Desirable
- Experience of working in a mental health organisational environment
- Working in an office environment and experience of office administration
Knowledge and Skills
Essential
- Computer Literacy including word processing and data entry.
- Familiarity with operating busy switchboard systems
- I.T/Administration
- Equal Opportunities.
- Security guidelines and procedures
- Confidentiality
Desirable
- An understanding of office procedures.
- Post handling
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE, Good standard of Written and Spoken English
Desirable
Experience
Essential
- Previous experience of working within an administrative team/function.
- Reception skills including swichboard
- Basic Office Experience and protocols
Desirable
- Experience of working in a mental health organisational environment
- Working in an office environment and experience of office administration
Knowledge and Skills
Essential
- Computer Literacy including word processing and data entry.
- Familiarity with operating busy switchboard systems
- I.T/Administration
- Equal Opportunities.
- Security guidelines and procedures
- Confidentiality
Desirable
- An understanding of office procedures.
- Post handling
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
