Job summary
Would you like an opportunity to join our exciting and innovative Early intervention and Early detection in Psychosis (Equip/HeadsUp) service?
We are looking for an experienced team administrator who has worked in a similar admin role. They will provide effective and efficient administration support to the EIS and ED team based in Hackney.
Applicants should have a sound working knowledge of Microsoft office applications and patient information systems, data collection, have exceptional attention to detail skills, be proficient in minute taking and be able to converse with service users, parents/carers and external professionals.
This is an office based full time role with flexible home working of 1 day a week depending on the need on of the service. This post include reception cover at planned and at times short notice.
The post holder will need to be professional, well-organised, team orientated, experienced, have the ability to work under pressure to meet tight deadlines and highly motivated to join our multi-disciplinary team.
If you would like the opportunity to be part of our professional and friendly team we would like to hear from you.
Please list 3 reasons why you believe you should be shortlisted. This should be the first part of your supporting information.
The post holder will be required to work across both Early intervention team and Early detection team.
If you would like to discuss the position please contact Nazeema Ramjaun, Team Admin Lead, on 02032228000.
Main duties of the job
Excellent attendance and Punctuality
Excellent communication skills, both written and verbal
Good attention to detail
Welcoming telephone manner
Be organised
Diary Management
Minute taking
Experience using Patient systems
Computer literacy
Able to work well with others/ within a team
Problem solving skills
Booking appointments
Collating data / uploading documents
Covering reception duties
Using telephone systems
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
To form effective working relationships with:
- Patients and their networks
- Manager, supervisor and other colleagues within teams based at Vivienne Cohen House.
- Colleagues within other services in City and Hackney and across the Trust.
- Staff in other NHS Trust
Key responsibilities
On attached Job description
Job description
Job responsibilities
To form effective working relationships with:
- Patients and their networks
- Manager, supervisor and other colleagues within teams based at Vivienne Cohen House.
- Colleagues within other services in City and Hackney and across the Trust.
- Staff in other NHS Trust
Key responsibilities
On attached Job description
Person Specification
Ability to work under pressure
Essential
- Ability to multi task, flexibility and dedication to go the extra mile to produce accurate work
Desirable
- previous experience, understanding personal dynamics, ability to remain calm in stressful situation
Academic acheivements and I.T skills, previous admin related roles
Essential
- Academic and employment history
Desirable
Customer care skills
Essential
- Communication, body language, understanding of role and responsibilities
Desirable
- Previous experience, understanding personal dynamics, willingness to help and flexibility
Related to role
Essential
- Rio and patient systems experience
Desirable
Communication skills
Essential
- Communication, body language, understanding of role and responsibilities
Desirable
Person Specification
Ability to work under pressure
Essential
- Ability to multi task, flexibility and dedication to go the extra mile to produce accurate work
Desirable
- previous experience, understanding personal dynamics, ability to remain calm in stressful situation
Academic acheivements and I.T skills, previous admin related roles
Essential
- Academic and employment history
Desirable
Customer care skills
Essential
- Communication, body language, understanding of role and responsibilities
Desirable
- Previous experience, understanding personal dynamics, willingness to help and flexibility
Related to role
Essential
- Rio and patient systems experience
Desirable
Communication skills
Essential
- Communication, body language, understanding of role and responsibilities
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
