Job summary
The post holder will working in the High Intensity User Service at the Homerton University Hospital in a fixed-term post from September 2024 for 3 years. The post holder will work with Homerton Psychological Medicine which is the psychiatric liaison serving the Homerton University Hospital (HUH) including the Emergency Department and inpatient wards. They will form part of the High Intensity User Service (HIUS) at the Homerton University Hospital which is coordinated by the HIU Service Lead who maintains strategic oversight of all frequent attenders (FAs), including those to NHS 111 and the London Ambulance Service.
Main duties of the job
The post holder will carry out the following:
Led by the HIU Service Lead, participate in the screening of high intensity service users (HIUs)/ frequent attenders (FAs) to develop a clinical cohort for the project.
Lead in the active case management of HIUs/FAs following screening.
Maintain an overview of the selected cohort of patients.
Create personalised and first person care plans for specific HIUs/FAs. Where this is not possible care plans bearing the person and their complexities in mind is created
Provide expert advice on the management, treatment and diagnosis of patients to acute hospital clinicians - where appropriate for HIUS to seek the expert advice from the relevant clinical specialty such as hematology, renal etc.
Have an overview of services in the local health and social care economy and signpost or refer on as necessary.
Provide support to acute hospital clinicians to understand the complexities of frequent attending
To reduce usage of the Emergency Department, NHS 111 and London Ambulance Service
To improve the experience of patients who receive services in the above.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
See attached Job Description.
The post holder will working in the High Intensity User Service at the Homerton University Hospital in a fixed-term post from September 2024 for 3 years. The post holder will work with Homerton Psychological Medicine which is the psychiatric liaison serving the Homerton University Hospital (HUH) including the Emergency Department and inpatient wards. They will form part of the High Intensity User Service (HIUS) at the Homerton University Hospital which is coordinated by the HIU Service Lead who maintains strategic oversight of all frequent attenders (FAs), including those to NHS 111 and the London Ambulance Service.
Job description
Job responsibilities
See attached Job Description.
The post holder will working in the High Intensity User Service at the Homerton University Hospital in a fixed-term post from September 2024 for 3 years. The post holder will work with Homerton Psychological Medicine which is the psychiatric liaison serving the Homerton University Hospital (HUH) including the Emergency Department and inpatient wards. They will form part of the High Intensity User Service (HIUS) at the Homerton University Hospital which is coordinated by the HIU Service Lead who maintains strategic oversight of all frequent attenders (FAs), including those to NHS 111 and the London Ambulance Service.
Person Specification
Training and qualifications
Essential
- Evidence of continuous professional development beyond mandatory training
- Training done relevant to understanding and working with complex patients
Desirable
- Active professional registration
Experience
Essential
- Extensive experience in the field of mental health; length of service and breadth of experience
- Experience of crisis management
- Experience of playing a key role in MDT meetings
- Experience of case load management
- Experience of supervising junior staff
Desirable
- Previous experience of HIUS
Knowledge and skills
Essential
- Knowledge of psychological principles
- Ability to understand data and present in a helpful way
- Excellent verbal and written communication skills
- Self-motivated and ability to work autonomously
- Advanced knowledge of safeguarding
Desirable
- Knowledge of relevant legal frameworks
Person Specification
Training and qualifications
Essential
- Evidence of continuous professional development beyond mandatory training
- Training done relevant to understanding and working with complex patients
Desirable
- Active professional registration
Experience
Essential
- Extensive experience in the field of mental health; length of service and breadth of experience
- Experience of crisis management
- Experience of playing a key role in MDT meetings
- Experience of case load management
- Experience of supervising junior staff
Desirable
- Previous experience of HIUS
Knowledge and skills
Essential
- Knowledge of psychological principles
- Ability to understand data and present in a helpful way
- Excellent verbal and written communication skills
- Self-motivated and ability to work autonomously
- Advanced knowledge of safeguarding
Desirable
- Knowledge of relevant legal frameworks
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
