Job summary
The NHS Long Term Plan made a clear commitment to expand personalised care and personal health budgets, with a specific expectation that personal health budgets will be offered within mental health services.
Personal Health Budgets are closely aligned to one of the central strands of service transformation in mental health: Recovery. As a highly personal journey recovery depends on services being able to develop individually tailored approaches.
In East London, we are in the process of expanding our use of Personal Health Budgets (PHB) to support recovery in our secondary mental health pathway to Newham and Tower Hamlets ELFT treatment and recovery services, building on the successful implementation in City and Hackney.
We want to ensure that the process of expanding the use of PHB is guided by the service user voice and the process is fully co-produced.
This exciting role, will be focused on working alongside the PHB Project Team in the implementation of PHB in the three inner boroughs of North East London ICS - City and Hackney, Tower Hamlets and Newham.
We are looking for a PHB Peer Lead who has lived experience as a service user and ideally of the personal health budget process.
Main duties of the job
The post holder will be responsible for:
1. Supporting the co-ordination and facilitation of agreed projects at a local level ensuring that personal health budgets are promoted as an important part of the wider personalisation agenda and supporting service users to meet their own unique goals.
2. The successful delivery of projects to the required quality and standards.
3. Being an active member of ELFT PHB Steering Group providing an update regarding progress of implementation across the three boroughs.
4. To support and facilitate teams and individual members of staff in improving their knowledge of PHB (via training and coaching skills).
5. To coordinate the collection and presentation of the agreed data and measurements including staff and service users feedback and evaluation.
6. Contribute to a newsletter promoting personal health budgets and sharing local case stories.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Main Duties and Responsibilities
Clinical
- Effectively communicating the PHB process across all stakeholders ensuring the implementation within clinical systems.
- Being a positive role model for the benefits of PHB implementation in the service users recovery pathway.
- Being a positive advocate for the wider personalisation agenda and emphasising the clear links with DIALOG, care planning and resource acquisition.
Policy & Service development
- Providing support to teams in implementation of PHBs on both an individual, team and directorate.
- To ensure service development remains co-produced.
Management
- Act as a role model for the team ensuring the Trust standards are achieved by promoting a positive, professional, friendly, communicative, and motivated and can do attitude to maintain an effective and efficient environment.
Performance and Quality
- Prioritise own workload and resolve appointments and work scheduling conflicts.
- Maintain project documentation and audit documents at regular intervals and make relevant updates.
Financial and Physical Resources
- Maintain a healthy and safe working environment for self and colleagues.
- Maintain a working knowledge of emergency procedures and escalate issues affecting service delivery as necessary.
- Contribute to development initiatives.
Job description
Job responsibilities
Main Duties and Responsibilities
Clinical
- Effectively communicating the PHB process across all stakeholders ensuring the implementation within clinical systems.
- Being a positive role model for the benefits of PHB implementation in the service users recovery pathway.
- Being a positive advocate for the wider personalisation agenda and emphasising the clear links with DIALOG, care planning and resource acquisition.
Policy & Service development
- Providing support to teams in implementation of PHBs on both an individual, team and directorate.
- To ensure service development remains co-produced.
Management
- Act as a role model for the team ensuring the Trust standards are achieved by promoting a positive, professional, friendly, communicative, and motivated and can do attitude to maintain an effective and efficient environment.
Performance and Quality
- Prioritise own workload and resolve appointments and work scheduling conflicts.
- Maintain project documentation and audit documents at regular intervals and make relevant updates.
Financial and Physical Resources
- Maintain a healthy and safe working environment for self and colleagues.
- Maintain a working knowledge of emergency procedures and escalate issues affecting service delivery as necessary.
- Contribute to development initiatives.
Person Specification
Education/ Qualification/ Training
Essential
- Peer Tutor Qualification or equivalent experience
Desirable
- Educated to degree level and with additional qualifications relevant to the role
- Teaching / Coaching / Mentoring qualification or experience
Experience
Essential
- Lived experience as a service user
- Experience of managing small projects
Desirable
- Experience of preparing and delivering presentations / teaching
- Experience of the PHB process
- Experience or knowledge of other personalised care initiatives e.g. DIALOG and Patients Know Best (PKB)
Knowledge and skills
Essential
- Knowledge of Personal Health Budgets
- Knowledge of the wider personalised care agenda
- Evidence of excellent organisational skills
- Effective communication skills, written and verbal
- Able to develop positive working relationships with a range of stakeholders.
- Confident using IT
Other
Essential
- Ability to work autonomously and make decisions
- Self motivated
- Reliable, flexible & adaptable
- Ability to use initiative
- Creative & innovative
- Ability to stay calm and focused
- To be aware and demonstrate the Trust values
- To be able to travel effectively throughout the NEL ICS inner boroughs of City & Hackney, Tower Hamlets and Newham
Person Specification
Education/ Qualification/ Training
Essential
- Peer Tutor Qualification or equivalent experience
Desirable
- Educated to degree level and with additional qualifications relevant to the role
- Teaching / Coaching / Mentoring qualification or experience
Experience
Essential
- Lived experience as a service user
- Experience of managing small projects
Desirable
- Experience of preparing and delivering presentations / teaching
- Experience of the PHB process
- Experience or knowledge of other personalised care initiatives e.g. DIALOG and Patients Know Best (PKB)
Knowledge and skills
Essential
- Knowledge of Personal Health Budgets
- Knowledge of the wider personalised care agenda
- Evidence of excellent organisational skills
- Effective communication skills, written and verbal
- Able to develop positive working relationships with a range of stakeholders.
- Confident using IT
Other
Essential
- Ability to work autonomously and make decisions
- Self motivated
- Reliable, flexible & adaptable
- Ability to use initiative
- Creative & innovative
- Ability to stay calm and focused
- To be aware and demonstrate the Trust values
- To be able to travel effectively throughout the NEL ICS inner boroughs of City & Hackney, Tower Hamlets and Newham
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
