Dementia Navigator

East London NHS Foundation Trust

This job is now closed

Job summary

Dementia Navigator will work in a fully integrated way as part of City and Hackney Dementia Service multidisciplinary team to help maximise identification, engagement and support for service users, carers and families with dementia illness. This will enable service users to live well in the community for as long as possible. They will also work with the Dementia Alliance and other local organisations/agencies to help make City & Hackney a more dementia friendly place to live

The Navigator will offer comprehensive information, support, and advice around the processes for screening / diagnosing dementia, the benefits of engaging with the service to facilitate timely diagnosis, what to expect during the screening and diagnostic processes and the support they can offer.

Voluntary, Community and social Enterprises (VCSE) organisations are important in maximising engagement/uptake, particularly linked to Mental Health services where they play a key role in reducing stigma. Navigators will attend joint meetings and events organised by voluntary care sector enterprises to provide information on dementia, promote the service and its benefits, and encourage / facilitate referrals

The Navigator will attend joint meetings and events to provide information on dementia, promote the service and its benefits, and encourage/facilitate referrals

Main duties of the job

Maintain and effectively manage a caseload, providing an action plan to people affected by dementia that enable them to adapt to changes they may experience and provide appropriate support based on their changing needs.

To provide structured on-going support and follow up reviews tailored to the needs of person affected by dementia as required

To complete Risk Stratifications that will inform and identify ongoing needs, intervention and risk management.

To maintain timely and accurate patient written / electronic records under supervision and in line with Trust and service line policy and procedure

To work within a multidisciplinary team, following plans of care and reporting to a more senior member of staff to undertake a range of duties and interventions. This may involve assessing, planning and implementing interventions in negotiation with service users, carers and other services taking into consideration the needs of a diverse community.

To be aware of and assist in meeting the psychological, social, physical, recreational and spiritual needs of all service users. To recognise and value service users as individuals, recognising the importance of maintaining the service users dignity at all times. To ensure that the care provided reflects respects, equality and diversity that is supportive of service users and their carers.

Encouraging service users to accept an optimum level of responsibility for their individual programme of care and with their consent.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Date posted

05 March 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

363-CH6104125

Job locations

Dementia Service

Unit 1, 30 Felstead Street. Off Chapman Road

Hackney Wick

E9 5LG

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Education/ Qualification/ Training

Essential

Required to have NVQ3 plus additional training to diploma level equivalent, or equivalent combination of short courses/experience in Dementia Care

Experience

Essential

Experience of working with service users with dementia
Experience of working with statutory and voluntary agencies is an advantage, but not necessary
Experience of managing volunteers
Experience of record keeping and writing reports

Knowledge and Skills

Essential

Effective communication skills, both verbal and written, including the ability to communicate with confused older people.
Ability to work without direct supervision and liaise with external agencies as required.
The ability to work well under pressure.
Ability to motivate others.
The ability to be flexible in terms of changes to clients visited, visiting times, and tasks to be performed on visits.
A patient and diplomatic manner when communicating with clients and their relatives.

Person Specification

Education/ Qualification/ Training

Essential

Required to have NVQ3 plus additional training to diploma level equivalent, or equivalent combination of short courses/experience in Dementia Care

Experience

Essential

Experience of working with service users with dementia
Experience of working with statutory and voluntary agencies is an advantage, but not necessary
Experience of managing volunteers
Experience of record keeping and writing reports

Knowledge and Skills

Essential

Effective communication skills, both verbal and written, including the ability to communicate with confused older people.
Ability to work without direct supervision and liaise with external agencies as required.
The ability to work well under pressure.
Ability to motivate others.
The ability to be flexible in terms of changes to clients visited, visiting times, and tasks to be performed on visits.
A patient and diplomatic manner when communicating with clients and their relatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information