Job summary
Are you a passionate and experienced improver who has led large scale change with the rigorous application of quality improvement?
An exciting opportunity for a Senior Improvement Advisor has arisen at East London Foundation NHS Trust (ELFT) within the award-winning quality department. ELFT has gained an international reputation as being a leader in QI and continues to work to embed improvement into the way in which the organisation works and in our work with external partners.
The Senior Improvement Advisor will be part of the central team that has been established to coordinate the QI programme and act as the organisations internal resource for improvement science. The post holder will lead and manage Improvement Advisors within the team and possess a deep understanding of continuous quality improvement methodology. The post holder will also support the development of improvement capability across the system. This will involve delivering improvement science teaching to different groups or varying sizes, both within and outside the healthcare system.
Main duties of the job
They will support and coordinate numerous QI projects at different levels in the Trust. The post holder will be a member of the faculty and be an expert in improvement methodology and will represent the QI programme at numerous internal and external learning events They will be expected to work with high level key stakeholders and directorates to develop aims, measurement plans, and a portfolio of projects for each Trust priority, together with supporting the design and delivery of large scale QI programmes to help share learning and build connection.
The post holder will also provide line management and supervision for Improvement Advisors. They will be expected to work with high level key stakeholders and directorates to develop aims, measurement plans, and a portfolio of projects for each Trust priority, together with supporting the design and delivery of large scale QI programmes
The post holder will also support the development of improvement capability across the system. This will involve delivering improvement science teaching to different groups.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Job description
Job responsibilities
Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.
If you think you have the skills and experience to help us continue our improvement journey, we would welcome informal conversations from interested applicants. Please contact Marco Aurelio (Associate Director of QI) on m.aurelio@nhs.net
Job description
Job responsibilities
Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.
If you think you have the skills and experience to help us continue our improvement journey, we would welcome informal conversations from interested applicants. Please contact Marco Aurelio (Associate Director of QI) on m.aurelio@nhs.net
Person Specification
Qualifications and Training
Essential
- Educated to post graduate degree level or equivalent experience
- IHI trained Improvement Advisor
Desirable
- Project management qualification
- Other improvement related qualifications (e.g., Lean, Six-Sigma)
Previous Experience
Essential
- Substantive/Extensive experience in working in a professional environment
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Experience of leading and participating in change.
- Previous experience of bringing innovation and new ideas to practice
- Evidence of continuing professional development
- Teaching or coaching experience
- Experience of using data and measurement for improvement
- Experience of working in a fast paced, adaptable enviroment.
Desirable
- Previous experience of working with senior staff
- Research skills
Knowledge and Skills
Essential
- Excellent information management skills
- Ability to working to regular tight deadlines
- Excellent verbal and written presentation skills
- Problem recognition and problem-solving skills, including conflict resolution
- Excellent negotiation skills
- Excellent facilitation skills
- Networking skills
- Excellent Microsoft Office skills
- Ability to provide training and guidance to colleagues on project management methodologies
- Ability to develop and maintain good working relationships with staff from a variety of backgrounds
- Ability to work autonomously and prioritise own workload
- Ability to work collaboratively and in teams
- Ability to understand, evaluate and present complex data
- Decisive
- Ability to challenge orthodoxies and established work patterns in a positive engaging way
- Excellent motivational skills
- Teambuilding skills
- Flexible approach
- Principles of audit and evaluation, with evidence of previous experience leading audits
- Management of change
- Principles of continuous improvement
Other requirements relevant to the post
Essential
- Able to move around the organisation and other locations within the geographical area served by the Trust
- Able to concentrate for long periods
- Able to cope with demanding and unpredictable work pattern
- Able to cope with emotional circumstances relating to personal histories of service users, carers, and staff
- Able to use computer technology for sustained periods
Person Specification
Qualifications and Training
Essential
- Educated to post graduate degree level or equivalent experience
- IHI trained Improvement Advisor
Desirable
- Project management qualification
- Other improvement related qualifications (e.g., Lean, Six-Sigma)
Previous Experience
Essential
- Substantive/Extensive experience in working in a professional environment
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Experience of leading and participating in change.
- Previous experience of bringing innovation and new ideas to practice
- Evidence of continuing professional development
- Teaching or coaching experience
- Experience of using data and measurement for improvement
- Experience of working in a fast paced, adaptable enviroment.
Desirable
- Previous experience of working with senior staff
- Research skills
Knowledge and Skills
Essential
- Excellent information management skills
- Ability to working to regular tight deadlines
- Excellent verbal and written presentation skills
- Problem recognition and problem-solving skills, including conflict resolution
- Excellent negotiation skills
- Excellent facilitation skills
- Networking skills
- Excellent Microsoft Office skills
- Ability to provide training and guidance to colleagues on project management methodologies
- Ability to develop and maintain good working relationships with staff from a variety of backgrounds
- Ability to work autonomously and prioritise own workload
- Ability to work collaboratively and in teams
- Ability to understand, evaluate and present complex data
- Decisive
- Ability to challenge orthodoxies and established work patterns in a positive engaging way
- Excellent motivational skills
- Teambuilding skills
- Flexible approach
- Principles of audit and evaluation, with evidence of previous experience leading audits
- Management of change
- Principles of continuous improvement
Other requirements relevant to the post
Essential
- Able to move around the organisation and other locations within the geographical area served by the Trust
- Able to concentrate for long periods
- Able to cope with demanding and unpredictable work pattern
- Able to cope with emotional circumstances relating to personal histories of service users, carers, and staff
- Able to use computer technology for sustained periods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
