Job summary
East London NHS Foundation Trust embraces quality as the overarching principle for our organisation and has set a mission to improve the quality of life for those we serve. The primary purpose of the Quality Improvement (QI) Team is to nurture an improvement culture that involves everyone to achieve this mission. The team's work includes engaging, encouraging and inspiring people inside and outside the organisation around improvement, helping people build and also use improvement skills, ensuring there is support for those undertaking improvement and overseeing continuous improvement through a mixture of QI projects as well as the use of QI tools.The post holder will be responsible for leading the design, delivery, evaluation and scale-up of QI programmes in and outside the organisation.
Main duties of the job
The post holder will be a quality improvement expert overseeing the design, delivery and evaluation of large-scale quality improvement programmes in the organisation in support of the Trust's mission to improve the quality of life for all we serve.
This is one of the highest profile areas of output from the central QI department, overseeing high priority programmes which bring together teams from across the organisation working on shared themes.
The post holder will be responsible for leading the delivery of all aspects of QI programmes in and outside the organisation. This will include design of new programmes, evaluation, scale-up and spread of innovations, as well as overseeing the progression and support given to QI projects within the programmes.
The Head of Improvement Programmes will also provide oversight to improvement work by Senior Improvement Advisors and Improvement Advisors across the Trust and act as a member of the QI leadership team, being responsible for overseeing and delivering on core parts of the QI department annual objectives. The Head of Improvement Programmes will act up for the Associate Director in their absence. The post holder will also be a member of faculty for teaching quality improvement.
About us
ELFT has gained an international reputation as being a leader in QI and continues to work to embed improvement into the way in which the organisation works within and with external partners. ou will have the opportunity to teach alongside a renowned improvement faculty and gain exposure to our strategic partners at the IHI. Our work is innovative, has won numerous awards, features regularly at conferences and has been published widely. You will have opportunities to share the work you do widely and build your profile as an established improver.
The Qi department has a srong ethos of applying the Qi method in all we do. this includes regular opportunities to give feedback on your experience at work and contributing to the changes that we make to improve it.
Job description
Job responsibilities
- To provide specialist experience of leading and teaching QI at a variety of levels within an organisation and partner organisations.
- Post holder can be from either a clinical or non-clinical background.
- To be responsible for leading the design, delivery and evaluation of all large-scale QI programmes at ELFT
- To act as an internal organisational expert on the use of data and measurement
- To acts as a member of the QI leadership team
- To oversee, manage and support projects, that fall within the Trusts portfolio of high priority QI areas
- To provide leadership and improvement expertise for QI projects occurring within high priority areas within the Trust
- To represent the Trust QI programme at internal and external events
- To manage the QI programme budget planning and execution
- To lead on publication of outputs and learning from the ELFT quality improvement work
- To supervise improvement advisors and senior improvement advisors within the QI department
Job description
Job responsibilities
- To provide specialist experience of leading and teaching QI at a variety of levels within an organisation and partner organisations.
- Post holder can be from either a clinical or non-clinical background.
- To be responsible for leading the design, delivery and evaluation of all large-scale QI programmes at ELFT
- To act as an internal organisational expert on the use of data and measurement
- To acts as a member of the QI leadership team
- To oversee, manage and support projects, that fall within the Trusts portfolio of high priority QI areas
- To provide leadership and improvement expertise for QI projects occurring within high priority areas within the Trust
- To represent the Trust QI programme at internal and external events
- To manage the QI programme budget planning and execution
- To lead on publication of outputs and learning from the ELFT quality improvement work
- To supervise improvement advisors and senior improvement advisors within the QI department
Person Specification
Education
Essential
- Educated to Master's degree level
- IHI trained and certified Improvement Advisor
- Project management qualification
Experience
Essential
- Seven years' experience in a professional environment
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Experience of developing a skill needs assessment at organisational level
- Experience of developing curriculum related to improvement using curriculum development frameworks
- Experience of presenting and facilitating complex improvement subject matter
- Experience of leading and participating in change.
- Previous experience of bringing innovation and new ideas to practice
- Evidence of continuing professional development
Knowledge
Essential
- Excellent information management skills
- Ability to working to regular, tight deadlines
- Excellent verbal and written presentation skills
- Problem recognition and problem-solving skills, including conflict resolution
- Negotiation skills
- Facilitation skills
- Networking skills
- Excellent Microsoft Office skills
- Principles of audit and evaluation, with evidence of previous experience leading audits
Person Specification
Education
Essential
- Educated to Master's degree level
- IHI trained and certified Improvement Advisor
- Project management qualification
Experience
Essential
- Seven years' experience in a professional environment
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Experience of developing a skill needs assessment at organisational level
- Experience of developing curriculum related to improvement using curriculum development frameworks
- Experience of presenting and facilitating complex improvement subject matter
- Experience of leading and participating in change.
- Previous experience of bringing innovation and new ideas to practice
- Evidence of continuing professional development
Knowledge
Essential
- Excellent information management skills
- Ability to working to regular, tight deadlines
- Excellent verbal and written presentation skills
- Problem recognition and problem-solving skills, including conflict resolution
- Negotiation skills
- Facilitation skills
- Networking skills
- Excellent Microsoft Office skills
- Principles of audit and evaluation, with evidence of previous experience leading audits
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
