Job summary
We are recruiting to a new role as a Health coach to work across one of our Community Integrated Mental Health Services (CIMHS) and a Primary care network (PCN) in Newham. The purpose of this role is to support people to improve the way they manage their physical health when living with a mental health condition, based on their context and what is important to them. You will work with a small group of service users todevelop their knowledge, skills and confidence in managing their physical health and support them making changes in health-related behaviours.
You will work with people in the community, often at their homes and community venues. This is not a signposting role - you will need to be able to meet people where they are, physically and psychologically.
As this is a new role, you will be expected to share learning through case studies, data and themes emerging. As such, the successful candidate must be able to draw on qualitative and quantitative data.
The successful candidate will be kind, reflective and self-aware and will have a range of skills, knowledge and experience to draw on. Youmust hold a firm belief that people have untapped resources within them, that can be unleashed by providing high quality, non-judgmental support.
Please look carefully at the job description to ensure you evidence clearly in your supporting statement on how you meet the person specification. You will not be shortlisted without this being clear.
Main duties of the job
1. Provide one-to-one and group health coaching support for people with a serious mental illness (SMI), based on what is important to them, with the aim of:
a. improving people's knowledge, skills, confidence in managing their condition/s
b. Support people to feel empowered to manage and improve their health and health outcomes
c. support them in making changes in their health-related behaviour
d. Support them to understand the complex interplay between their mental and physical health
2. Work as part of a multidisciplinary multi-agency team to promote health coaching and to be ambassadors for Personalised Care and Supported Self- Management, modelling the coaching approach in their work.
3. Play a leading role in forging links and relationship with other services; including physical health services (such as diabetes care and other services provided by Community Health Newham), lifestyle services (stop smoking, weight management, exercise on referral, leisure centres etc.) and supporting access to these services for service users on their caseload and people open to ELFT mental health services in general.
4. Collect service user experience and impact of health coaching as part of the delivery of personalised care, using QI methodology where appropriate.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to degree level or equivalent combination of short courses and experience
- Be willing to attend training with a nonclinical Supported self-management health coaching skills programme (minimum 4 days) by a Personalised Care Institute (PCI) accredited trainer or organisation prior to taking referrals.
Desirable
- Coaching/counselling qualification/ experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical Supported SelfManagement (SSM) Health Coaching through a PCI-accredited organization
- Registered Professional in either Nursing (Mental Health), Social Work or Occupational Therapy or other relevant profession, with current registration with NMC, Social Work England or HCPC
Experience
Essential
- Experience of working in health or social care care/community development setting or similar
- An understanding of the biopsychosocial model of health and the social determinants of mental health.
- Experience of communicating difficult, complex and sensitive information to a variety of people inc. service users and their carers
Desirable
- Experience of using coaching approaches/frameworks and models or other helping strategies e.g. Motivational Interviewing
- Experience of working in a multidisciplinary team
- Experience of successful partnership working across statutory, voluntary and community sector
Knowledge and Skills
Essential
- Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting and problem solving
- Demonstrable skills in supporting behaviour change
- Group and one -to -one facilitation skills including conflict resolution
- Skilled in active and reflective listening, building trust and rapport quickly
- Interpersonal skills enabling therapeutic alliances to be developed and maintained with clients who have complex needs.
- Good people management skills
Person Specification
Education/ Qualification/ Training
Essential
- Educated to degree level or equivalent combination of short courses and experience
- Be willing to attend training with a nonclinical Supported self-management health coaching skills programme (minimum 4 days) by a Personalised Care Institute (PCI) accredited trainer or organisation prior to taking referrals.
Desirable
- Coaching/counselling qualification/ experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical Supported SelfManagement (SSM) Health Coaching through a PCI-accredited organization
- Registered Professional in either Nursing (Mental Health), Social Work or Occupational Therapy or other relevant profession, with current registration with NMC, Social Work England or HCPC
Experience
Essential
- Experience of working in health or social care care/community development setting or similar
- An understanding of the biopsychosocial model of health and the social determinants of mental health.
- Experience of communicating difficult, complex and sensitive information to a variety of people inc. service users and their carers
Desirable
- Experience of using coaching approaches/frameworks and models or other helping strategies e.g. Motivational Interviewing
- Experience of working in a multidisciplinary team
- Experience of successful partnership working across statutory, voluntary and community sector
Knowledge and Skills
Essential
- Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting and problem solving
- Demonstrable skills in supporting behaviour change
- Group and one -to -one facilitation skills including conflict resolution
- Skilled in active and reflective listening, building trust and rapport quickly
- Interpersonal skills enabling therapeutic alliances to be developed and maintained with clients who have complex needs.
- Good people management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
