Job summary
Our Board have clear ambition to be a 'Digital First' organisation. Our digital strategy is a collaboration between the Trust senior management team, the Digital Team, and a wide range of stakeholders who firmly believe in building upon our digital capabilities to ensure ELFT are regarded as pioneers in Digital. The scale of response to the COVID-19 pressures, particularly enabling remote and mobile working, and setting up the Stratford vaccination centre has been remarkable. However, there are also significant challenges to address. Digital tools and services are now fundamental to the management and delivery of our services. This is an extremely exciting time to be joining our Trust on this journey.
Main duties of the job
This is an excellent opportunity to help shape a leading digital function in the NHS. The RiO Systems Manager will play a key role in our Systems and Development team and be responsible for ensuring the smooth operation of our main clinical system RiO; supporting clinical services across the trust. The role will be responsible for managing two teams, the RiO Configuration and Development team and the Clinical Systems Help Desk
Working as the RiO Systems Manager you will be responsible for RIO configuration and development, system upgrades and vendor / supplier management. The post holder will also manage the Clinical Systems Help Desk which deals with user accounts, incidents, and routine requests for change for Trust clinical systems.
We are looking for an experienced Digital Clinical Systems manager who is a subject matter expert in RiO. You will have a consistent track record in an NHS or healthcare environment, in RiO system configuration, development, complex issue management and clinical system testing, along with experience of leading teams.
About us
Originally formed in 2000, ELFT has long been recognised as a centre of excellence for mental health care, innovation and improvement. We care for a population of more than 750,000 and we are proud to serve one of the most culturally diverse parts of the UK. In Bedfordshire and Luton, we are now responsible for a further 630,000 people's mental health and community health care needs. Wherever patients receive our services and from whichever team, our values of care, respect and inclusivity underpin all that we do. Valuing the diversity of our local population is fundamental to realising our vision to provide outstanding healthcare to our diverse community. In September 2016, the Trust was proud to be rated as 'Outstanding' by the Care Quality Commission, and the Trust was once again rated at 'Outstanding' by the CQC in June 2018 and 2021.
Job description
Job responsibilities
In return, you could be part of our digital first journey in which there is both permission and support to be innovative, to ensure the Trust develops a leading digital function.
If you would like a further discussion on the role, in the first instance please contact our executive search partner Luke Scott-Crowley at Hunter Healthcare on 07512 322 109 or LScott-Crowley@hunter-healthcare.com
Job description
Job responsibilities
In return, you could be part of our digital first journey in which there is both permission and support to be innovative, to ensure the Trust develops a leading digital function.
If you would like a further discussion on the role, in the first instance please contact our executive search partner Luke Scott-Crowley at Hunter Healthcare on 07512 322 109 or LScott-Crowley@hunter-healthcare.com
Person Specification
Education/ Qualification/ Training
Essential
- oEducated to Master's level or equivalent experience
- oManagement/leadership qualification or equivalent experience
- oEvidence of continued professional development
- oDigital Service Management qualification
Personal
Essential
- oGood analytical and problem solving skills - ability to analyse highly complex data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
- oAbility to work independently and make autonomous decisions
- oStrong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
- oAbility to embrace, lead and drive change
- oAbility to organise and prioritise own workload and direct the work others and adjust plans as required both in the short and long term
- oAble to work flexibly to meet the demands of the role
- oDemonstrates a strong desire to improve performance and services
Experience
Essential
- oProven experience of working in a management/leadership role
- oExperience of managing, leading and motivating a team
- oLeading service changes to improve performance
- oIdentifying and interpreting national policy and implementing required changes
- oIdentifying and interpreting national policy and implementing required changes
- oProven Digital NHS experience in oHospital and Mental Health/Community Systems configuration oClinical system transformation and deployment
- oProject experience in a clinical system setting
- oExperience in clinical systems training and development of training syllabus and training materials
- oBusiness case development and annual planning, longer term planning
- oExperience at expert level administering and configuring RiO
Desirable
- oExperience interfacing clinical applications such as, RiO, EMIS, JAC, IAPTuSRisk management and governance
Knowledge and Skills
Essential
- oNHS clinical information system familiarity at user level or better e.g. -RiO, EMIS, JAC
- oUse of health information for supporting clinical practice
- oInformation Systems requirements - national and local standards.
- oNHS Data Standards
- oKnowledge of Information Governance & Information Sharing Standards
- oGood understanding of the current NHS agenda & healthcare policy
- oIndepth knowledge of change management in a healthcare setting
- oResource planning including staff assignment to tasks and working with other Senior IM&T Staff to ensure that these are completed to schedule
- oProject management from one off projects to contributing to larger programmes involving data migration
- oKnowledge of service improvements/transformation and project management
- oTechnical advice and support to managers on systems management issues
- oKnowledge of writing SQL, XML, HTML
Person Specification
Education/ Qualification/ Training
Essential
- oEducated to Master's level or equivalent experience
- oManagement/leadership qualification or equivalent experience
- oEvidence of continued professional development
- oDigital Service Management qualification
Personal
Essential
- oGood analytical and problem solving skills - ability to analyse highly complex data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
- oAbility to work independently and make autonomous decisions
- oStrong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
- oAbility to embrace, lead and drive change
- oAbility to organise and prioritise own workload and direct the work others and adjust plans as required both in the short and long term
- oAble to work flexibly to meet the demands of the role
- oDemonstrates a strong desire to improve performance and services
Experience
Essential
- oProven experience of working in a management/leadership role
- oExperience of managing, leading and motivating a team
- oLeading service changes to improve performance
- oIdentifying and interpreting national policy and implementing required changes
- oIdentifying and interpreting national policy and implementing required changes
- oProven Digital NHS experience in oHospital and Mental Health/Community Systems configuration oClinical system transformation and deployment
- oProject experience in a clinical system setting
- oExperience in clinical systems training and development of training syllabus and training materials
- oBusiness case development and annual planning, longer term planning
- oExperience at expert level administering and configuring RiO
Desirable
- oExperience interfacing clinical applications such as, RiO, EMIS, JAC, IAPTuSRisk management and governance
Knowledge and Skills
Essential
- oNHS clinical information system familiarity at user level or better e.g. -RiO, EMIS, JAC
- oUse of health information for supporting clinical practice
- oInformation Systems requirements - national and local standards.
- oNHS Data Standards
- oKnowledge of Information Governance & Information Sharing Standards
- oGood understanding of the current NHS agenda & healthcare policy
- oIndepth knowledge of change management in a healthcare setting
- oResource planning including staff assignment to tasks and working with other Senior IM&T Staff to ensure that these are completed to schedule
- oProject management from one off projects to contributing to larger programmes involving data migration
- oKnowledge of service improvements/transformation and project management
- oTechnical advice and support to managers on systems management issues
- oKnowledge of writing SQL, XML, HTML
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
