Job summary
Are you looking for a new and exciting challenge? Are you a naturally helpful and creative thinking maintenance manager, engineering manager or estates manager? Do you have proven experience leading Hard FM maintenance, compliance, engineering and infrastructure related issues across a diverse portfolio of buildings?
We are looking for an exceptional and inspirational Estates Manager to be responsible for the Trustwide day to day operational management of our Hard FM comprehensive maintenance service including minor improvements and delegated projects.
Main duties of the job
As a key member of the Estates Management Team, you will oversee and monitor the safe, efficient and effective provision of services; give instructions to staff and specialist contractors and monitor progress, standards, costs, and initiate and manage the resolution of routine problems arising.
The Estates Manager will have direct line management responsibility for a team of building operatives, FM Service Providers and specialist contractors
With over 130 properties across East London, Luton & Bedfordshire and a multitude of service contracts with NHS and Private sector providers, you will be instrumental in ensuring that we are providing the best possible experience and quality of care for the population that uses our services as well as staff and partners that work for our Trust.
You will have a proven track record of managing NHS (or similar) estates services as well as being an inspirational manager who takes pride in stakeholder engagement.
About us
Our mission is to make a positive difference in people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Please refer to full job description.
As a dynamic and values-driven Estates Manager, you will be committed to collaborative working and passionate about the equality, diversity and inclusion agenda. You will be a vision-led individual with a strong desire to make a difference and help steer our Trust into the future.
Does this job excite you but you feel as though you dont have experience in all of the areas listed in this Job Description, or that your skills and qualifications dont perfectly meet the requirements? We would welcome applications from under-represented groups in this sector such as women and BAME candidates.
At ELFT Estates, we are dedicated to creating a diverse, inclusive and authentic workplace, so if youre passionate about this role but your past experience doesnt align perfectly with every criterion or qualification in the job description, we actively encourage you to apply or to reach out for a conversation. You could be just the person that we are looking for.
David Stevens Director of Estates, Facilities and Capital Development"
Job description
Job responsibilities
Please refer to full job description.
As a dynamic and values-driven Estates Manager, you will be committed to collaborative working and passionate about the equality, diversity and inclusion agenda. You will be a vision-led individual with a strong desire to make a difference and help steer our Trust into the future.
Does this job excite you but you feel as though you dont have experience in all of the areas listed in this Job Description, or that your skills and qualifications dont perfectly meet the requirements? We would welcome applications from under-represented groups in this sector such as women and BAME candidates.
At ELFT Estates, we are dedicated to creating a diverse, inclusive and authentic workplace, so if youre passionate about this role but your past experience doesnt align perfectly with every criterion or qualification in the job description, we actively encourage you to apply or to reach out for a conversation. You could be just the person that we are looking for.
David Stevens Director of Estates, Facilities and Capital Development"
Person Specification
Education, Training & qualifications:
Essential
- Educated to a Master Degree level or equivalent experience with working knowledge of managing a team and the understanding of service performance from contracted service providers.
- Used to working under pressure and change.
- Trade qualifications / completed apprenticeship
- Practical on site management of maintenance and or installations
Desirable
- Estates or Facilities management degree
- HNC relating to estates & Facilities functions.
- Minimum of IOSH - or ideally NEBOSH Or equivalent
Previous Experience
Essential
- Substantial Health Service experience within Estates & Facilities functions, or similar environments
- Quality Performance Monitoring understanding using various methods - e.g. Electronic Data systems.
- To have substantial Operational experience of delivery and managing a Hard FM / Maintenance service and dispute resolution through contract performance.
Desirable
- Experience of working in a culturally diverse area. Good at working with all partnership groups to include contractors as well as clinical colleagues - e.g. Infection Prevention Team.
- Previous management experience within a Hotel Service discipline if not in NHS services.
Skills & Abilities
Essential
- Highly developed negotiating skills and able to manage disputes to resolution.
- Excellent Communicator - oral and in writing
- Highly effective organisational skills
- Ability to understand a complex multi - million-pound contract to support the Contract Manager with local issues.
- Ability to communicate at all levels - this would include Patient Groups as well as Patients & all staff..
- Computer literate
- Experience of Managing a Team of people.
Desirable
- Ability to develop a systematic approach to problem solving to enhance Team & contractor performance.
- An understanding of frequently used programming techniques.
- Work within the constraints of the Directorate to deliver an exceptional service.
- Well-rehearsed in Contract terminology and adapt accordingly to the contract delivery to meet the needs. Using best practise and values at all times.
- Empathy & patience are required within this role.
Knowledge
Essential
- Understanding of maintaining/writing Estates & Facilities Policies and procedures to ensure compliance.
- Knowledge of Minor Projects in a supporting role.
- Trained in a capacity to manage and maintain Health & Safety guidelines within the Directorate in a supporting role and to ensure team compliance.
- Full knowledge and understanding of the Operational requirements of delivering a Hard FM service
Desirable
- Good sound working knowledge of Facilities services
Person Specification
Education, Training & qualifications:
Essential
- Educated to a Master Degree level or equivalent experience with working knowledge of managing a team and the understanding of service performance from contracted service providers.
- Used to working under pressure and change.
- Trade qualifications / completed apprenticeship
- Practical on site management of maintenance and or installations
Desirable
- Estates or Facilities management degree
- HNC relating to estates & Facilities functions.
- Minimum of IOSH - or ideally NEBOSH Or equivalent
Previous Experience
Essential
- Substantial Health Service experience within Estates & Facilities functions, or similar environments
- Quality Performance Monitoring understanding using various methods - e.g. Electronic Data systems.
- To have substantial Operational experience of delivery and managing a Hard FM / Maintenance service and dispute resolution through contract performance.
Desirable
- Experience of working in a culturally diverse area. Good at working with all partnership groups to include contractors as well as clinical colleagues - e.g. Infection Prevention Team.
- Previous management experience within a Hotel Service discipline if not in NHS services.
Skills & Abilities
Essential
- Highly developed negotiating skills and able to manage disputes to resolution.
- Excellent Communicator - oral and in writing
- Highly effective organisational skills
- Ability to understand a complex multi - million-pound contract to support the Contract Manager with local issues.
- Ability to communicate at all levels - this would include Patient Groups as well as Patients & all staff..
- Computer literate
- Experience of Managing a Team of people.
Desirable
- Ability to develop a systematic approach to problem solving to enhance Team & contractor performance.
- An understanding of frequently used programming techniques.
- Work within the constraints of the Directorate to deliver an exceptional service.
- Well-rehearsed in Contract terminology and adapt accordingly to the contract delivery to meet the needs. Using best practise and values at all times.
- Empathy & patience are required within this role.
Knowledge
Essential
- Understanding of maintaining/writing Estates & Facilities Policies and procedures to ensure compliance.
- Knowledge of Minor Projects in a supporting role.
- Trained in a capacity to manage and maintain Health & Safety guidelines within the Directorate in a supporting role and to ensure team compliance.
- Full knowledge and understanding of the Operational requirements of delivering a Hard FM service
Desirable
- Good sound working knowledge of Facilities services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
