Job summary
Medical Secretary
The successful candidate will provide comprehensive confidential secretarial and administrative support to the East London Community Forensic Service / wider Multi-disciplinary team, ensuring efficient and smooth running of the service.
To be responsible for developing reception and administration systems for the service and providing day to day administrative support to the service, within the context of a paper light office. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and service users and to maintain client confidentiality.
The post holder will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use their initiative in order to make sound judgements.
To work alongside and to cover, when appropriate, other administration staff across several locations at times.
IMPORTANT. In order to be shortlisted your supporting statement MUST provide "Three reasons to shortlist you". Please include systems you have created, examples of problem solving or other relevant experience.
Shortlisted candidates will be expected to conduct a 5-minute presentation on Top three skills of a Medical Secretary using MS PowerPoint. The interviews will be conducted remotely via MS Teams, therefore please prepare your presentation with this in mind.
Main duties of the job
1, To provide a comprehensive administrative service to the community and multidisciplinary teams, including processing all referrals, reports, correspondence, documentation, and related filing, and photocopying and scanning.2. To ensure that all incoming post is date-stamped, scanned and distributed to the appropriate persons and that out-going mail is sorted according to internal, external departments and relevant agencies.3. To type correspondence when required.4. To maintain office filing systems and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times.5. To maintain a standard filing system ensuring that the filing of patient notes, correspondence, questionnaires etc are kept up to date in line with record keeping policies6. To book interpreters and translators for clients' appointments and monitor confirmation of bookings and action as appropriate
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person Specification
Education/ Qualification/ Training
Essential
- RSA III or equivalent
- Good standard of general education
- Good standard of numeracy & literacy
- Good standard of numeracy & literacy
Desirable
- AMSAR, or equivalent ECDL qualification or equivalent
- English and Arithmetic GCSE Grade C
Experience
Essential
- Substantive medical secretary or administrator
- Team work
- Experience of working in the NHS
Desirable
- Experience of working with people suffering from mental ill health
- Working in a Multidisciplinary Team
Knowledge and Skills
Essential
- Office management skills . Computer Literate in MS Office applications
- Audio typing (50+ WPM)
- Touch Typing
- Knowledge of EPR systems
- Verbal communication skills - ability to deal with people in person and on the telephone
- Able to work under pressure and prioritise and adapt to changing circumstances
- Able to work as part of a team
- Ability to work without supervision
- Self-motivated
- Knowledge of RiO
Desirable
- Knowledge of Mental health terminology
Person Specification
Education/ Qualification/ Training
Essential
- RSA III or equivalent
- Good standard of general education
- Good standard of numeracy & literacy
- Good standard of numeracy & literacy
Desirable
- AMSAR, or equivalent ECDL qualification or equivalent
- English and Arithmetic GCSE Grade C
Experience
Essential
- Substantive medical secretary or administrator
- Team work
- Experience of working in the NHS
Desirable
- Experience of working with people suffering from mental ill health
- Working in a Multidisciplinary Team
Knowledge and Skills
Essential
- Office management skills . Computer Literate in MS Office applications
- Audio typing (50+ WPM)
- Touch Typing
- Knowledge of EPR systems
- Verbal communication skills - ability to deal with people in person and on the telephone
- Able to work under pressure and prioritise and adapt to changing circumstances
- Able to work as part of a team
- Ability to work without supervision
- Self-motivated
- Knowledge of RiO
Desirable
- Knowledge of Mental health terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
