Receptionist/Administrative Assistant
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Job summary
We are looking to recruit 2 full time receptionist to undertake reception and administrative duties in a busy community mental health team in Tower Hamlets.
1x Isle of Dogs NMHT, 121 Westferry Road, London E1 8JH
1X Stepney & Wapping NMHT, 68 Glasshouse Fields, London E1W 3AB
The successful applicants will work closely with the clinical staff and administrative staff and will have daily, direct contact with patients, relatives and visitors. Excellent communication/ customer service skills are a pre-requisite for this role. The ability to maintain confidentiality at all times is absolutely essential. You will be well-organised, highly motivated and able to work as part of a team. You will need to be hard working, flexible and reliable with good interpersonal skills. It is important that you are able to prioritise your own workload to meet the needs of the services. Please see Job Description for further details.
Applicants must be educated to GCSE or equivalent to include English Language. You must have excellent interpersonal and IT skills, including Windows based software products e.g. MS Word, Outlook and data inputting as you will be required to manage a room booking system. Previous experience in an NHS setting and a proven record of working well within a team would be required.
Main duties of the job
To be the first point of contact within a busy environment and welcome all in a professional and friendly manner. The postholder is responsible for a range of reception and administrative duties and functions within the wider team and ensures that they are carried out efficiently, effectively and up to a high standard.
To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
04 July 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£27,948 to £29,468 a year per annum incl HCA
Contract
Permanent
Working pattern
Full-time
Reference number
363-TH5416362
Job locations
Isle of Dogs and South Poplar NMHT
121 Westferry Road,
LONDON
E14 8JH
Employer details
Employer name
East London NHS Foundation Trust
Address
Isle of Dogs and South Poplar NMHT
121 Westferry Road,
LONDON
E14 8JH
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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