Job summary
TEAM ADMINISTRATOR
An opportunity has arisen to recruit an experienced Band 4 Team Administrator tosupport the admin provision to the City and Hackney Neighbourhood Team.
We are looking for an enthusiastic and experienced individual who can demonstrate a 'can do' attitude, with apassion to be working within the adult mental health setting and who can provide a second to none service across the department/s.
The post holder will report to the lead administrator and work closely with them and the community admin manager.
We are looking for a proactive, enthusiastic and hardworking individual to ensure the smooth delivery of our service/s. This is a very busy department with many elements and is ideally suited to a responsive and resilient team player who seeks continuous improvement in the service. You will have proven experience working as an administrator in an NHS setting, excellent communication skills, excellent time management, strong organisational skills and a high level of attention to detail.
All personal statements should begin with three bullet points explaining why you think you would be suitable for this post. Please note that applications that do not have these points will not be shortlisted for interview.
Main duties of the job
Your main duties will involve providing comprehensive administrative support to the wider clinical Neighbourhood team including processing referrals, processing correspondence and documentation, booking interpreters and rooms, and minute taking clinical meetings.
About us
Our mission at ELFT is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to NVQ level 4 or equivalent required or NVQ level 3 and additional knowledge of service/NHS gained through courses or experience.
Desirable
Experience
Essential
- Working as part of an administrative team for at least a year
Desirable
- Experience working in NHS.
Skills and Abilities
Essential
- Computer Literacy and word processing skills: Windows, MS Word, Power Point and Excel. 40-45 wpm typing speed.
- Data entry skills.
- Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing
- Ability to prioritise workload, and plan and organise own time effectively and work under pressure.
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals
- Ability to work as part of a multi-disciplinary team in a pressured environment
Desirable
- Knowledge of Rio/Patient Administration systems
- Application of technology in the office i.e. Email and Networking
Person Specification
Education/ Qualification/ Training
Essential
- Educated to NVQ level 4 or equivalent required or NVQ level 3 and additional knowledge of service/NHS gained through courses or experience.
Desirable
Experience
Essential
- Working as part of an administrative team for at least a year
Desirable
- Experience working in NHS.
Skills and Abilities
Essential
- Computer Literacy and word processing skills: Windows, MS Word, Power Point and Excel. 40-45 wpm typing speed.
- Data entry skills.
- Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing
- Ability to prioritise workload, and plan and organise own time effectively and work under pressure.
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals
- Ability to work as part of a multi-disciplinary team in a pressured environment
Desirable
- Knowledge of Rio/Patient Administration systems
- Application of technology in the office i.e. Email and Networking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
