Job summary
Are you a passionate improver with experience working to support teams in the rigorous application of improvement methods? Do you want to develop your expertise in improvement and gain an internally recognised qualification in improvement, all within a team that demonstrates our Trust values?
Come and join the Quality Improvement (QI) Department at East London Foundation Trust (ELFT). ELFT has gained an international reputation as being a leader in QI and continues to work to embed improvement into the way in which the organisation works.
Main duties of the job
The Improvement Advisor (IA) will be part of a central team that acts as the organisation's internal resource for improvement science and will possess a deep understanding of improvement methodology. The post holder will have the opportunity to receive training from our partners the Institute for Healthcare Improvement (IHI) and gain an improvement advisor qualification.
They will be responsible for supporting and coordinating numerous QI projects at different organisational levels. The post holder will also support leadership in local directorates to develop improvement strategies and infrastructure. This will include developing and supporting local improvement coaches. A key function of the role will be the development and delivery of improvement science teaching at different organisational levels.
IA's will have the opportunity to develop their expertise in improvement with world class training within a well-established but always evolving improvement culture. You will have the opportunity to teach alongside a renowned improvement faculty and gain exposure to our strategic partners at the IHI. Our work is innovative, has won numerous awards, features regularly at conferences and has been published widely. You will have opportunities to share the work you do widely and build your profile as an established improver.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Job description
Job responsibilities
The role is based at the Trust headquarters in Aldgate East London, but you will be required to frequently travel across the geography of the Trust. This includes Bedfordshire, Luton and East London.
Please start the "Supporting Information" section of you application with the heading "A QI Project I have been involved in", and briefly discuss a QI project you were involved in - including your role, what you did, and what you learnt from being involved.
Applications that do not start the "Supporting information" section of the application with the above will not be considered for shortlisting
- Leading QI workat a variety oflevels within anorganisation.
- To act as an internalorganisationalexpert on the use of data and measurement for improvement
- To supportthe development and deployment of the QI strategy, supporting the executive team
- Tomanageand supportprojects, thatfallwithintheTrusts portfolio of high priorityQIareas.
- Toprovide leadership and improvement expertise forallQI projects occurringwithinallocateddirectorate(s) within the Trust.
- To act as a member of the Trustsinternal faculty forteaching improvement science.
- To represent the TrustQIdepartmentatinternal andexternal events.
- Postholdercanbe fromeithera clinical or non-clinicalbackground
Job description
Job responsibilities
The role is based at the Trust headquarters in Aldgate East London, but you will be required to frequently travel across the geography of the Trust. This includes Bedfordshire, Luton and East London.
Please start the "Supporting Information" section of you application with the heading "A QI Project I have been involved in", and briefly discuss a QI project you were involved in - including your role, what you did, and what you learnt from being involved.
Applications that do not start the "Supporting information" section of the application with the above will not be considered for shortlisting
- Leading QI workat a variety oflevels within anorganisation.
- To act as an internalorganisationalexpert on the use of data and measurement for improvement
- To supportthe development and deployment of the QI strategy, supporting the executive team
- Tomanageand supportprojects, thatfallwithintheTrusts portfolio of high priorityQIareas.
- Toprovide leadership and improvement expertise forallQI projects occurringwithinallocateddirectorate(s) within the Trust.
- To act as a member of the Trustsinternal faculty forteaching improvement science.
- To represent the TrustQIdepartmentatinternal andexternal events.
- Postholdercanbe fromeithera clinical or non-clinicalbackground
Person Specification
Education/Qualifications
Essential
- Educated to post graduate degree level or equivalent experience
- IHI Improvement Coach, IHI Improvement Advisor, QSIRor other similar continuous quality improvement related qualification.
Desirable
- Project management qualification
Experience
Essential
- Considerable experience in a professional environment
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Experience of leading and participating in change.
- Previous experience of bringing innovation and new ideas to practice
- Evidence of continuing professional development
- Teaching or coaching experience
- Experience of using data and measurement for improvement
- Experience of working in a fast paced, adaptable environment
Desirable
- Previous experience working with senior staff
- Research skills
Knowledge
Essential
- Excellent information management skills
- Ability to work to regular, tight deadlines
- Excellent verbal and written presentation skills
- Problem recognition and problem solving skills, including conflict resolution
- Negotiation skills
- Excellent Facilitation skills
- Networking skills
- Developing storytelling skills
- Ability to provide training and guidance to colleagues on project management methodologies
Person Specification
Education/Qualifications
Essential
- Educated to post graduate degree level or equivalent experience
- IHI Improvement Coach, IHI Improvement Advisor, QSIRor other similar continuous quality improvement related qualification.
Desirable
- Project management qualification
Experience
Essential
- Considerable experience in a professional environment
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Experience of leading and participating in change.
- Previous experience of bringing innovation and new ideas to practice
- Evidence of continuing professional development
- Teaching or coaching experience
- Experience of using data and measurement for improvement
- Experience of working in a fast paced, adaptable environment
Desirable
- Previous experience working with senior staff
- Research skills
Knowledge
Essential
- Excellent information management skills
- Ability to work to regular, tight deadlines
- Excellent verbal and written presentation skills
- Problem recognition and problem solving skills, including conflict resolution
- Negotiation skills
- Excellent Facilitation skills
- Networking skills
- Developing storytelling skills
- Ability to provide training and guidance to colleagues on project management methodologies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
