Job summary
Admin Support for Diabetes, Endocrinology & Lipids Team.
Administrative support is required for 17.75 hrs per week to work as part of our busy Diabetes, Endocrinology & Lipids admin team.
Applicants should have good general education of 5 GCSES or equivalent and have skills and knowledge of office procedures.
Main duties of the job
Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.
Scanning of referrals / completed forms to the appropriate trust systems.
To provide admin support by printing work-lists off the Trust Systems.
Pulling consultant lists and cross referencing with letters on BIGHAND to make sure all patients have a letter outcome.
Ensure workloads across the department are prioritised and up to date
Sort and distribute incoming emailed referrals to the team.
Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.
To undertake any other duties which is deemed appropriate to the band when requested by Senior Staff.
Contact and communication with Patient Access Business Group team, Consultants, Nursing staff, Business managers, secretaries, other hospitals, and all departments.
Dealing with general enquiries from patients, relatives and other departments.
Personal responsibility to ensure that all scanning is accurately completed
Take responsibility for patients and callers in terms of problem solving and general enquires.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Person Specification
Education and Qualifications
Essential
- 5 GCSEs (A-C) or equivalent
Knowledge
Essential
- Keyboard and IT skills (knowledge in Microsoft Excel and Word amongst other packages)
Experience
Essential
- Excellent communication skills - telephone, email and face to face.
- Ability to work both as part of a team and on own initiative
- Keyboard and IT skills (experience using Microsoft Excel and Word, amongst other packages)
Desirable
- General Office Experience
Skills and Abilities
Essential
- Excellent Communication skills.
- Methodical/Organised approach to work
Person Specification
Education and Qualifications
Essential
- 5 GCSEs (A-C) or equivalent
Knowledge
Essential
- Keyboard and IT skills (knowledge in Microsoft Excel and Word amongst other packages)
Experience
Essential
- Excellent communication skills - telephone, email and face to face.
- Ability to work both as part of a team and on own initiative
- Keyboard and IT skills (experience using Microsoft Excel and Word, amongst other packages)
Desirable
- General Office Experience
Skills and Abilities
Essential
- Excellent Communication skills.
- Methodical/Organised approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
