Stockport NHS Foundation Trust

ECG Waiting List Officer

The closing date is 25 February 2026

Job summary

An exciting job opportunity has become available within the busy ECG department here at Stepping Hill Hospital.

The successful candidate will be part of a team helping to successfully book patients in for their diagnostic appointments, and the flow of patients through the department.

Main duties of the job

As a Waiting List Officer for the ECG department your main duties will cover:

  • Managing waiting lists by priority and date order
  • Booking those next on the list to a date and time that suits them
  • Answering and signposting general enquiries from patients calling our appointments line
  • Working collaboratively with the directorate team to ensure the capacity & demand balance is right
  • Organising your workload and being organised
  • Helping to supervise when needed the reception team
  • Covering on reception when needed

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance - for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union- for local financial advice

Details

Date posted

11 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

362-ADM3CARD-02-26

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK7 2JE


Job description

Job responsibilities

As a Booking and Scheduler for the ECG department your main duties will cover:

  • Managing waiting lists by priority and date order
  • Booking those next on the list to a date and time that suits them
  • Answering and signposting general enquiries from patients calling our appointments line
  • Working collaboratively with the directorate team to ensure the capacity & demand balance is right
  • Organising your workload and being organised
  • Helping to supervise when needed the reception team
  • Covering on reception when needed

Job description

Job responsibilities

As a Booking and Scheduler for the ECG department your main duties will cover:

  • Managing waiting lists by priority and date order
  • Booking those next on the list to a date and time that suits them
  • Answering and signposting general enquiries from patients calling our appointments line
  • Working collaboratively with the directorate team to ensure the capacity & demand balance is right
  • Organising your workload and being organised
  • Helping to supervise when needed the reception team
  • Covering on reception when needed

Person Specification

Skills

Essential

  • Using multiple IT systems within the Hospital
  • Time management and organisational experience

Knowledge

Essential

  • Experience with working within the NHS and booking patients

Education

Essential

  • Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience

Management

Essential

  • Experience in helping manage staff within team
Person Specification

Skills

Essential

  • Using multiple IT systems within the Hospital
  • Time management and organisational experience

Knowledge

Essential

  • Experience with working within the NHS and booking patients

Education

Essential

  • Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience

Management

Essential

  • Experience in helping manage staff within team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK7 2JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK7 2JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Directorate Support Manager

Nicola Wrigley

nicola.wrigley@stockport.nhs.uk

01614192042

Details

Date posted

11 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

362-ADM3CARD-02-26

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK7 2JE


Supporting documents

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