Job summary
An exciting opportunity has arisen within the Admin and Clerical Team. We are looking for talented, driven individuals with a passion for patient care and service delivery to join our established team. Our Team has recently undergone a significant organisational change and now is the perfect time to join Radiology!
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled Worker Route visa route. This is due to the position not meeting the minimum salary threshold of £41,700per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Main duties of the job
Main Duties and Responsibilities
To participate in all queries from patients, visitors, and medical staff as a first line of contact in a clinical environment.
To participate in all aspects of the reception administration service within Radiology.
To work in offices or receptions in Radiology departments 'A', 'B' and 'C'.
To ensure the care and comfort of patients and carers whilst in the Department whilst manning reception desks.
To maintain and upload information onto supporting databases linked to patient pathways, recording investigations and relevant radiological information.
To deal with telephone enquiries from patients, GPs, Consultants and other staff disciplines.
Please see Job Description for full list of duties.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties and Responsibilities
To participate in all queries from patients, visitors, and medical staff as a first line of contact in a clinical environment.
To participate in all aspects of the reception administration service within Radiology.
To work in offices or receptions in Radiology departments A, B and C.
To ensure the care and comfort of patients and carers whilst in the Department whilst manning reception desks.
To maintain and upload information onto supporting databases linked to patient pathways, recording investigations and relevant radiological information.
To deal with telephone enquiries from patients, GPs, Consultants and other staff disciplines.
Please see Job Description for full list of duties.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Job description
Job responsibilities
Main Duties and Responsibilities
To participate in all queries from patients, visitors, and medical staff as a first line of contact in a clinical environment.
To participate in all aspects of the reception administration service within Radiology.
To work in offices or receptions in Radiology departments A, B and C.
To ensure the care and comfort of patients and carers whilst in the Department whilst manning reception desks.
To maintain and upload information onto supporting databases linked to patient pathways, recording investigations and relevant radiological information.
To deal with telephone enquiries from patients, GPs, Consultants and other staff disciplines.
Please see Job Description for full list of duties.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person Specification
Education and Qualification
Essential
- High Standard of General Education
Desirable
- NVQ / Equivalent Qualification in Administration
Skills and Abilities
Essential
- Ability to interpret documented information and take necessary action
- Ability to work under pressure on own initiative
- Attention to detail
- Caring Manner
- Excellent verbal and written communication skills
- Evidence of being a reliable team player
- Able to cope with the demands of a busy department
- Excellent telephone manner
- Ability to communicate effectively with all staff groups (Face to face, Telephone, Email)
Desirable
- Excellent keyboard skills and computer literacy
Experience
Essential
- Experience of inputting data in an efficient and accurate manner
- Evidence of Clerical and Administrative experience
- Experience of a wide range of office duties
- Willing to work face to face with the general public
Desirable
Work Related Circumstances
Essential
- Occupational Health Clearance
- Participation in Weekend/Bank Holiday cover as required
Person Specification
Education and Qualification
Essential
- High Standard of General Education
Desirable
- NVQ / Equivalent Qualification in Administration
Skills and Abilities
Essential
- Ability to interpret documented information and take necessary action
- Ability to work under pressure on own initiative
- Attention to detail
- Caring Manner
- Excellent verbal and written communication skills
- Evidence of being a reliable team player
- Able to cope with the demands of a busy department
- Excellent telephone manner
- Ability to communicate effectively with all staff groups (Face to face, Telephone, Email)
Desirable
- Excellent keyboard skills and computer literacy
Experience
Essential
- Experience of inputting data in an efficient and accurate manner
- Evidence of Clerical and Administrative experience
- Experience of a wide range of office duties
- Willing to work face to face with the general public
Desirable
Work Related Circumstances
Essential
- Occupational Health Clearance
- Participation in Weekend/Bank Holiday cover as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
