Stockport NHS Foundation Trust

Admin Assistant

The closing date is 26 November 2025

Job summary

An exciting opportunity has arisen for an efficient and effective administrator with excellent organisational and interpersonal skills to support the work of our Human Resources Department.

Providing a friendly, professional and efficient customer service is at the forefront of our team, you will act as the first point of contact for general telephone and email enquiries directed to the Employee Relations team.

We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail. You will also need to be computer literate with experience of Microsoft Office packages and able to balance multiple tasks and priorities effectively.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Health and Care Worker| Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

Main duties of the job

Act as the first point of contact for general telephone and email enquiries to the department, providing basic advice on terms and conditions of employment and staff entitlements.

Support members of the Employee Relations team -- under the supervision of the Senior HR Advisor -- in responding to queries from managers and staff regarding annual leave entitlements, terms and conditions of service, and policy interpretation.

Carry out a full range of administrative tasks including scanning, typing, filing, photocopying, arranging meetings, minute-taking, handling telephone messages, and other duties as required.

Assist senior team members with HR projects and initiatives by providing administrative support as needed.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance - for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union- for local financial advice

Details

Date posted

19 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

362-A-25-7604232

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Job description

Job responsibilities

The postholder will provide high-quality, professional, and proactive administrative support to the Employee Relations team ensuring an efficient HR service is delivered across Divisions.

They will act as the first point of contact for general telephone and email enquiries directed to the Employee Relations team, offering timely responses.

This role requires delivering competent HR function and administrative support that fosters excellent customer service and promotes effective working relationships within the team and across the wider organisation

Job description

Job responsibilities

The postholder will provide high-quality, professional, and proactive administrative support to the Employee Relations team ensuring an efficient HR service is delivered across Divisions.

They will act as the first point of contact for general telephone and email enquiries directed to the Employee Relations team, offering timely responses.

This role requires delivering competent HR function and administrative support that fosters excellent customer service and promotes effective working relationships within the team and across the wider organisation

Person Specification

Qualifications

Essential

  • NVQ3 in Business Administration or equivalent experience, knowledge and training
  • Good standard qualifications in maths and English

Knowledge

Essential

  • Good working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel, PowerPoint, Teams
  • Good understanding of general office working procedures and systems
  • Understanding of Data Protection Legislation
  • Must be able to demonstrate an understanding of equality and diversity

Desirable

  • Knowledge of ESR system
  • Awareness of key HR legislation

Experience

Essential

  • Experience of working in a busy office environment
  • Demonstrate relevant experience of a secretarial / administrative role

Desirable

  • Experience of working in a HR function
  • Previous NHS experience

Skills

Essential

  • Good written and verbal communication skills / Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Able to analyse problems and initiate appropriate solutions effectively
  • Good organisational skills
  • Able to prioritise work and meet deadlines
  • Ability to set up/manage effective administrative systems
  • Ability to build effective working relationships within a multi-disciplinary team
Person Specification

Qualifications

Essential

  • NVQ3 in Business Administration or equivalent experience, knowledge and training
  • Good standard qualifications in maths and English

Knowledge

Essential

  • Good working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel, PowerPoint, Teams
  • Good understanding of general office working procedures and systems
  • Understanding of Data Protection Legislation
  • Must be able to demonstrate an understanding of equality and diversity

Desirable

  • Knowledge of ESR system
  • Awareness of key HR legislation

Experience

Essential

  • Experience of working in a busy office environment
  • Demonstrate relevant experience of a secretarial / administrative role

Desirable

  • Experience of working in a HR function
  • Previous NHS experience

Skills

Essential

  • Good written and verbal communication skills / Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Able to analyse problems and initiate appropriate solutions effectively
  • Good organisational skills
  • Able to prioritise work and meet deadlines
  • Ability to set up/manage effective administrative systems
  • Ability to build effective working relationships within a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior HR Advisor

Yvonne Heyes

yvonne.heyes@stockport.nhs.uk

01614194724

Details

Date posted

19 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

362-A-25-7604232

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Supporting documents

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