Job summary
Health Records Trainer/Supervisor
An exciting opportunity has arisen within the extremely busy Health Records Department at Stepping Hill Hospital . The successful applicant will belong to an important integrated Health Records service provided 365 days of the year.
This is a training and audit role, which supports a very busy fast paced reception and clinic preparation team. The ability to work on your own initiative to support the management of the Health Records team and present a quality service to all users is essential, you will also be required to work closely with the other members of the management team.
Full training and support will be provided
Main duties of the job
Knowledge of Health Records procedures and systems, specifically Patient Centre is essential. You must be organised, numerate, methodical and thorough with an enthusiastic and motivated approach to work. People skills and acceptance of constant changes in the workplace are essential. Staff management experience would be an advantage, but more important will be people and organisational skills.
To provide full and comprehensive training for existing and new starters within the Health Records Department.
To provide ongoing training, support and mentoring for new and existing staff performing across all aspects of the very busy reception and clinic preparation processes .
To undertake regular quality audits in line with departmental guidelines for the reception and clinic preparation process.. To maintain audit activity to the deadlines specified in the audit programme.
To partake in other audits (including case note tracking and the 'Refer to Treatment' process) for the Health Records department as directed by the Management Team
To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.
Flexibility with start and finish times maybe required on occasion to support training requirements
To be part of the on call rota for Bank Holidays.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
o Salary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Within this role you will work closely with the Training and Quality Assurance Manager, to help provide training , support and audit new and existing members of the Health Records Clinic Prep & Reception Team who organise and provide all records functions within Health Records and Out Patients.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
To provide full and comprehensive training for all new starters within the Health Records Department.
To provide ongoing support and mentoring for new and existing staff performing all aspects of the clinic prep and reception process.
To undertake regular quality audits in line with departmental guidelines for the preparation and scanning of patient records. To maintain audit activity to the deadlines specified in the audit programme.
To partake in other audits (including case note tracking and the Refer to Treatment process) for the Health Records department as directed by the Management Team
To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.
Flexibility with start and finish times maybe required on occasion to support training requirements
If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
please note this vacancy may close early due to high volume of applications.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Job description
Job responsibilities
Within this role you will work closely with the Training and Quality Assurance Manager, to help provide training , support and audit new and existing members of the Health Records Clinic Prep & Reception Team who organise and provide all records functions within Health Records and Out Patients.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
To provide full and comprehensive training for all new starters within the Health Records Department.
To provide ongoing support and mentoring for new and existing staff performing all aspects of the clinic prep and reception process.
To undertake regular quality audits in line with departmental guidelines for the preparation and scanning of patient records. To maintain audit activity to the deadlines specified in the audit programme.
To partake in other audits (including case note tracking and the Refer to Treatment process) for the Health Records department as directed by the Management Team
To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.
Flexibility with start and finish times maybe required on occasion to support training requirements
If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
please note this vacancy may close early due to high volume of applications.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Person Specification
Qualifications
Essential
- Good general education - 5 GCSE's or equivalent experience
Knowledge
Essential
- Knowledge of Health Records procedures
- Knowledge of excellent customer service
- Clinic Prep, Reception or Audit Quality experience
Desirable
- Awareness of Data Protection, IG and standards for maintaining health records
Experience
Essential
- Familiarity with PAS
- Customer Service experience
Skills & Abilities
Essential
- Calm and reliable under pressure
- Ability to supervise a team
- Keyboard and IT skills
- Ability to multitask
Desirable
- Experience training staff
Person Specification
Qualifications
Essential
- Good general education - 5 GCSE's or equivalent experience
Knowledge
Essential
- Knowledge of Health Records procedures
- Knowledge of excellent customer service
- Clinic Prep, Reception or Audit Quality experience
Desirable
- Awareness of Data Protection, IG and standards for maintaining health records
Experience
Essential
- Familiarity with PAS
- Customer Service experience
Skills & Abilities
Essential
- Calm and reliable under pressure
- Ability to supervise a team
- Keyboard and IT skills
- Ability to multitask
Desirable
- Experience training staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
