Job summary
The Acute Oncology Coordinator is responsible for the care coordination, administrative support, and organisation of the Acute Oncology Service under the direction of Acute Oncology Specialist Nurses and Oncologists, collectively known as the Acute Oncology Team.As a valued member of the Acute Oncology team you will provide vital support to patients and staff to enable the delivery of high quality, safe care to patients with cancer under the care of the Acute Oncology service.
Main duties of the job
This post holder will be responsible for the co-ordination and organisation for the Acute Oncology Service (AOS), including the Cancer of Unknown Primary (CUP).Support the AOS with the effective organisation of the service to ensure patients are reviewed in a timely way without any delays to care pathways.Be a point of contact for patients and relatives accessing the service via telephone This will include effective sign posting to other services and reacting appropriately to patients in emergency situations, escalating appropriately to the clinical team.Co-ordinate referral into the service and collate information about a patient's cancer diagnosis and treatments support the daily triage process.Provide administrative support to the Malignancy of Unknown Origin (MUO) / Cancer of Unknown Primary (CUP) service.Assist the Acute Oncology Team with clinical audits, the Quality Surveillance process and patient experience exercises. This will include compiling evidence for self-assessment, internal validation and external visits as required.
Provide full administrative, clerical and secretarial support for the Acute Oncology Team (AOT).
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Provide regular supportive conversations with patients living with a suspected or confirmed cancer diagnosis undertaking a Holistic Needs Assessment (HNA) where indicated.Answer non routine phone calls from clinically vulnerable patients using a risk assessment framework to initiate an appropriate response and escalate to the clinical team as required. .Contact patients / carers after discharge from hospital under the instruction of the AOT to review patients and ensure their needs have been met, or whilst awaiting further investigations under the care of the Cancer of Unknown Primary serviceAssist the AOT to ensure investigations are undertaken and reported promptly; escalate delays in results to the AOT in a timely manner and inform the AOT when results are available.Effectively support the Acute Oncology Team to triage alerts for Acute Cancer admissions using all available IT systems including both internal and external routes of referrals.
Provide a full administrative service, clerical & secretarial support for the AOS / AOT including maintaining electronic and paper diaries and scheduling meetings e.g. Acute Oncology Operational Group meetings.Maintain the Minimum Data Set (MDS), which records all of the AOS activity. Ensure that the anonymised version of the MDS is sent to the Greater Manchester Cancer Network quarterly (or as directed by the GMCN) in a timely fashion and before the submission deadline.Support the CUP MDT coordinator where necessary with the preparation for ad hoc CUP MDT meetings including booking the room, ensuring case notes are available and any imaging / pathology reports that may be required.Record minutes and action plans of any AOS meetings and distribute to team members.Ensure ward teams and GPs have CUP MDT outcomes, including patients diagnosis (if known) and decisions made at CUP MDT.Effectively support the AOS to triage alerts for acute cancer admissions by accessing all relevant internal and external referral methods; liaise with referrers, wards and departmentsAssist the AOS in reporting of clinical incidents i.e. breaching of the Neutropenic Sepsis (NS) Door to Needle or the Malignant Spinal Cord Compression (MSCC) MRI within 24 hours targets.Support the AOS in accessing and collating all information from relevant sources e.g. case notes, radiology, pathology, and the Christie Clinical Web Portal (CWP).
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90 This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16
Job description
Job responsibilities
Provide regular supportive conversations with patients living with a suspected or confirmed cancer diagnosis undertaking a Holistic Needs Assessment (HNA) where indicated.Answer non routine phone calls from clinically vulnerable patients using a risk assessment framework to initiate an appropriate response and escalate to the clinical team as required. .Contact patients / carers after discharge from hospital under the instruction of the AOT to review patients and ensure their needs have been met, or whilst awaiting further investigations under the care of the Cancer of Unknown Primary serviceAssist the AOT to ensure investigations are undertaken and reported promptly; escalate delays in results to the AOT in a timely manner and inform the AOT when results are available.Effectively support the Acute Oncology Team to triage alerts for Acute Cancer admissions using all available IT systems including both internal and external routes of referrals.
Provide a full administrative service, clerical & secretarial support for the AOS / AOT including maintaining electronic and paper diaries and scheduling meetings e.g. Acute Oncology Operational Group meetings.Maintain the Minimum Data Set (MDS), which records all of the AOS activity. Ensure that the anonymised version of the MDS is sent to the Greater Manchester Cancer Network quarterly (or as directed by the GMCN) in a timely fashion and before the submission deadline.Support the CUP MDT coordinator where necessary with the preparation for ad hoc CUP MDT meetings including booking the room, ensuring case notes are available and any imaging / pathology reports that may be required.Record minutes and action plans of any AOS meetings and distribute to team members.Ensure ward teams and GPs have CUP MDT outcomes, including patients diagnosis (if known) and decisions made at CUP MDT.Effectively support the AOS to triage alerts for acute cancer admissions by accessing all relevant internal and external referral methods; liaise with referrers, wards and departmentsAssist the AOS in reporting of clinical incidents i.e. breaching of the Neutropenic Sepsis (NS) Door to Needle or the Malignant Spinal Cord Compression (MSCC) MRI within 24 hours targets.Support the AOS in accessing and collating all information from relevant sources e.g. case notes, radiology, pathology, and the Christie Clinical Web Portal (CWP).
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90 This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16
Person Specification
Experience
Essential
- Relevant experience working within an NHS setting.
- Experience working with directly with patients
- Experience in an administrative/clerical environment.
Desirable
- Working within cancer and/or palliative care setting including a basic knowledge of oncology terminology
Skills and abilities
Essential
- Ability to communicate effectively with patients, carers and staff at all levels, both verbally and in writing.
- Ability to manage and prioritise workload
- Ability to demonstrate empathy and support to colleagues and patients
Desirable
- Positive attitude towards change and its implementation for service Improvements.
Education/Qualifications
Essential
- 5 GCSEs grade C or above or equivalent including Maths and English Language
- ECDL or equivalent and NVQ Level 3 or equivalent
Knowldege
Essential
- Computer literate including knowledge of email, use of databases and word processing packages
- Able to work autonomously and unsupervised where appropriate
Person Specification
Experience
Essential
- Relevant experience working within an NHS setting.
- Experience working with directly with patients
- Experience in an administrative/clerical environment.
Desirable
- Working within cancer and/or palliative care setting including a basic knowledge of oncology terminology
Skills and abilities
Essential
- Ability to communicate effectively with patients, carers and staff at all levels, both verbally and in writing.
- Ability to manage and prioritise workload
- Ability to demonstrate empathy and support to colleagues and patients
Desirable
- Positive attitude towards change and its implementation for service Improvements.
Education/Qualifications
Essential
- 5 GCSEs grade C or above or equivalent including Maths and English Language
- ECDL or equivalent and NVQ Level 3 or equivalent
Knowldege
Essential
- Computer literate including knowledge of email, use of databases and word processing packages
- Able to work autonomously and unsupervised where appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
