Job summary
An exciting opportunity has arisen within Stockport NHS Foundation Trust's Hepatology Department. We are looking for a motivated, enthusiastic individual with administrative experience to join our Hepatology team.
By becoming a Hepatology Pathway Navigator you will be part of a community of similar roles across Greater Manchester, with Pathway Navigators being based in most, if not all, Trusts in the region. Working closely with the Gastroenterology Management and Clinical Teams and Trust Cancer Navigators you will have a key role in ensuring that patients have a cancer diagnosis as early as possible, supporting those patients in the early stages of their pathway by being their first point of contact up until diagnosis. You will be vital to ensuring new Straight to Test (STT) pathways achieve their targets, whilst maintaining high patient experience outcomes. You will work with patients, their carers and health care professionals to assist in co-ordinating the appointments and information required by clinicians in the pathway to deliver the faster diagnosis standard.
Main duties of the job
- Co-ordinating the rapid booking for patients requiring urgent CT or MR imaging due to suspicious liver lesions, as well as other urgent tests such as blood tests.
- Co-ordinating the booking of timely ultrasound scans for patients due their 6 monthly routine HCC surveillance imaging.
- Communicate with patients to ensure that they are well prepared for their clinical investigations. Providing advice and information regarding all aspects of investigations.
- Be the first point of contact for patients, their significant others and Health Care Professionals, up to the point of diagnosis, working closely with the relevant Nursing Teams.
- Contribution to the achievement of patient access targets through continual validation of patient pathways, and patient waiting lists escalating any identified issues or delays to the attention of clinical and or management teams.
- Liaise with all members of the MDT to aid facilitation of a collaborative approach to the care of the patient and contribute to the MDT meetings as and when required.
- Actioning outcomes following the MDT meeting, including the coordination of sending patient details to tertiary centres for specialist opinions or treatment.
*Continued in Job Description.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
o Salary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Job description
Job responsibilities
See attached Job Description.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Before applying for a secondment opportunity please familiarise yourself with the Trust secondment policy (found on the intranet) and ensure that you have discussed and gained approval from your current line manager
Job description
Job responsibilities
See attached Job Description.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Before applying for a secondment opportunity please familiarise yourself with the Trust secondment policy (found on the intranet) and ensure that you have discussed and gained approval from your current line manager
Person Specification
Education and Qualifications
Essential
- Educated to GCSE level with a minimum of 5 GCSE's or equivalent qualification/experience
- ECDL or equivalent skills
- NVQ 2/3 in Administration or equivalent experience
Desirable
- Basic Communication Skills Training
Knowledge
Essential
- Computer literate with good knowledge and understanding of computer packages: eg MS Office
- Knowledge and experience of using the Trusts IT systems - CRIS, PAS, PACS, etc
- Excellent communication and interpersonal skills
- Effective organisational and administrative skills with ability to prioritise workload
- Knowledge of different Radiology investigations and interventions and terminology
Experience
Essential
- Experience of working with multi-disciplinary teams and in isolation
- Previous experience of working in a healthcare environment
- Previous experience of working within a Radiology department
- Experience of data entry
- Management of complex administrative process
Desirable
- Previous experience of working in the NHS
- Knowledge of cancer and the cancer diagnosis and treatment pathways
Skills & Abilities
Essential
- Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans
- Ability to work with distressing information
- A commitment to quality and safety
Desirable
- Aware of current issues within the NHS
Work Related Circumstances
Essential
- Flexibility to work early / late on occasion to support service need
- Willingness to undertake any training required to carry out the role
Person Specification
Education and Qualifications
Essential
- Educated to GCSE level with a minimum of 5 GCSE's or equivalent qualification/experience
- ECDL or equivalent skills
- NVQ 2/3 in Administration or equivalent experience
Desirable
- Basic Communication Skills Training
Knowledge
Essential
- Computer literate with good knowledge and understanding of computer packages: eg MS Office
- Knowledge and experience of using the Trusts IT systems - CRIS, PAS, PACS, etc
- Excellent communication and interpersonal skills
- Effective organisational and administrative skills with ability to prioritise workload
- Knowledge of different Radiology investigations and interventions and terminology
Experience
Essential
- Experience of working with multi-disciplinary teams and in isolation
- Previous experience of working in a healthcare environment
- Previous experience of working within a Radiology department
- Experience of data entry
- Management of complex administrative process
Desirable
- Previous experience of working in the NHS
- Knowledge of cancer and the cancer diagnosis and treatment pathways
Skills & Abilities
Essential
- Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans
- Ability to work with distressing information
- A commitment to quality and safety
Desirable
- Aware of current issues within the NHS
Work Related Circumstances
Essential
- Flexibility to work early / late on occasion to support service need
- Willingness to undertake any training required to carry out the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
