Job summary
Stockport NHS Foundation Trust
Occupational Health Department
Administrator
Band 3 37.5 hours
£24,071 - £25,674
An opportunity has arisen for an enthusiastic, motivated individual to join the Occupational Health Administration Team.
The successful candidate will be responsible for a variety of administration duties and be expected to work independently but will be part of the wider administration team within the Occupational Health Department. The successful candidate will possess excellent organisation and communication skills, be flexible and well-motivated, who enjoys working with people, engaging with colleagues at all levels and will possess a flexible and positive attitude to work.
You must have a good standard of general education and you will also need an excellent telephone manner and have the ability to work under pressure. Previous NHS experience would be an advantage but is not essential.
Main duties of the job
To provide administrative support to the Occupational Health Department. The post holder will undertake a range of administrative duties including electronic record keeping, filing, scanning, data collection and photocopying. The post holder will also be trained to work on the Reception Desk which will involve meeting and talking with patients as well as booking/re-booking/moving appointments. The post holder will also be responsible for processing activity from our external sites and deal with various queries arising from the external contract work.
There may be occasions when the post holder will be required to work at our branch site on the Tameside & Glossop Integrated Care NHSFT site.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties and Responsibilities
- Managing generic email inbox.
- Scanning of clinical correspondence in patient case notes.
- Process requests for Vaccination Details ensuring payment has been made.
- Photocopying, faxing, laminating and binding of all necessary documentation and keeping departmental Supplies up to date.
- Opening and sorting of mail.
- Occupational Health Reception - cover when required.
- Answering Reception phone calls & voice mail retrieval cover when required.
- Process Referrals/Health Questionnaires
- Generate Management Reports
- Updating electronic diary with clinical availability
- Managing diary changes
- Preparing Daily Clinic Sheets
- System Data Integrity checks
- General administration duties within the Department as required.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
Main Duties and Responsibilities
- Managing generic email inbox.
- Scanning of clinical correspondence in patient case notes.
- Process requests for Vaccination Details ensuring payment has been made.
- Photocopying, faxing, laminating and binding of all necessary documentation and keeping departmental Supplies up to date.
- Opening and sorting of mail.
- Occupational Health Reception - cover when required.
- Answering Reception phone calls & voice mail retrieval cover when required.
- Process Referrals/Health Questionnaires
- Generate Management Reports
- Updating electronic diary with clinical availability
- Managing diary changes
- Preparing Daily Clinic Sheets
- System Data Integrity checks
- General administration duties within the Department as required.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Education & Qualifications
Essential
- Good general education - minimum 4 GCSE passes or equivalent including Maths and English.
- NVQ Level 3 in Business Administration or equivalent experience
Knowledge
Essential
- Extensive knowledge of Microsoft Office including Word, Excel.
- A good awareness of and understanding of issues surrounding diversity and patient involvement.
Desirable
- Knowledge of working in the NHS.
Experience
Essential
- Previous office experience
- Able to demonstrate good communication and interpersonal skills
Desirable
- Working within an NHS environment - ideally Occupational Health
Skills
Essential
- Word processing and advanced IT skills with Microsoft Office
- Strong communication skills
- Well organised and methodical
- Innovative
- Motivted
Work related circumstances
Essential
- Occupational Health clearance
- Flexible working pattern
Person Specification
Education & Qualifications
Essential
- Good general education - minimum 4 GCSE passes or equivalent including Maths and English.
- NVQ Level 3 in Business Administration or equivalent experience
Knowledge
Essential
- Extensive knowledge of Microsoft Office including Word, Excel.
- A good awareness of and understanding of issues surrounding diversity and patient involvement.
Desirable
- Knowledge of working in the NHS.
Experience
Essential
- Previous office experience
- Able to demonstrate good communication and interpersonal skills
Desirable
- Working within an NHS environment - ideally Occupational Health
Skills
Essential
- Word processing and advanced IT skills with Microsoft Office
- Strong communication skills
- Well organised and methodical
- Innovative
- Motivted
Work related circumstances
Essential
- Occupational Health clearance
- Flexible working pattern
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
