Job summary
An exciting opportunity has arisen to join the Discharge to Assess team asBusiness Support Administrator. This post is ideal for someone with a positive and pro-active approach and a keen eye for detail looking to strengthen their skills in administration.
Based at Regent House, Stockport you will be responsible for delivering high quality, comprehensive administrative support to the team. You will have excellent communication and organisational skills in order to complete essential day to day administrative tasks, including dealing with telephone enquiries, supporting clinicians with administrative tasks, data inputting and updating actions as required.
Extensive experience of Word, Excel spreadsheets and the ability to prioritise your own workload and meet deadlines are essential requirements for this post.
An understanding of working with EMIS would be an advantage.
Main duties of the job
- To act as the first point of contact for the team - face to face and by telephone
- To liaise with staff within the team, communicating clear patient updates
- To create documentation to support patient flow (eg posters, checklists, databases)
- Maintain existing databases and spreadsheets
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Using multiple patient systems as well as Office packages, the successful candidate will deliver an integral role within the Discharge to Assess Team, delivering daily administrative support.
- Recording of data and collating reports on patient flow.
- Ensuring meetings are booked and comprehensive administration support is delivered.
- To liaise with internal and external stakeholders on a daily basis.
- To proactively manage ones own workload and work collaboratively within the team to deliver all objectives.
- To order relevant supplies through NHS Supply Chain
- To distribute communications across the Trust.
- To support at events delivered by the team.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
Using multiple patient systems as well as Office packages, the successful candidate will deliver an integral role within the Discharge to Assess Team, delivering daily administrative support.
- Recording of data and collating reports on patient flow.
- Ensuring meetings are booked and comprehensive administration support is delivered.
- To liaise with internal and external stakeholders on a daily basis.
- To proactively manage ones own workload and work collaboratively within the team to deliver all objectives.
- To order relevant supplies through NHS Supply Chain
- To distribute communications across the Trust.
- To support at events delivered by the team.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Knowledge
Desirable
- Knowledge of accounting procedures (Purchase Orders, Invoices, Delivery Notes)
Experience
Essential
- Secretarial Experience (arranging meetings, diary management, taking notes at meetings
Desirable
- Previous NHS Experience
- Experience of producing/implementing office systems
Skills & Abilities
Essential
- Accurate accuracy and attention to detail
- Excellent communication skills (written & verbal)
- Numerical skills
- Displays an organised approach to work
- Able to prioritise workload and work to deadlines/ time contstraints
Desirable
- Able to use own initiative
Work Related Circumstances
Essential
- Flexible approach to working hours
- Willing to work as part of a team
- Occupational Health Clearance
Desirable
- Ability to deal with conflicting demands
Person Specification
Knowledge
Desirable
- Knowledge of accounting procedures (Purchase Orders, Invoices, Delivery Notes)
Experience
Essential
- Secretarial Experience (arranging meetings, diary management, taking notes at meetings
Desirable
- Previous NHS Experience
- Experience of producing/implementing office systems
Skills & Abilities
Essential
- Accurate accuracy and attention to detail
- Excellent communication skills (written & verbal)
- Numerical skills
- Displays an organised approach to work
- Able to prioritise workload and work to deadlines/ time contstraints
Desirable
- Able to use own initiative
Work Related Circumstances
Essential
- Flexible approach to working hours
- Willing to work as part of a team
- Occupational Health Clearance
Desirable
- Ability to deal with conflicting demands
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
