Job summary
An exciting opportunity has arisen on Ward B6 at Stepping Hill Hospital to join our ward team working within our Medicine Team.
You will be responsible for greeting patients and their relatives on arrival and general administration within the department including filing, tracking and obtaining patients notes. You must have an excellent telephone manner and communication skills within this busy unit which will involve answering and re-directing calls to many of our areas.
Candidates must possess keyboard skills, be able to input and retrieve data from the computer and have attention to detail and documentation. You must be approachable and flexible to meet the needs of the service. You must be able to work well independently and within a team.
Main duties of the job
CORE DUTIES
- Excellent communication skills
- Excellent Telephone skills
- Excellent ICT skills as part of this role
- Accurately record of patients information
- Responsible for dealing with patient enquiries
- RespectClients Confidentiality
- Assist with maintenance of office stationery
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice 3033
Job description
Job responsibilities
CORE DUTIES
Excellent communication skills, as you will need to speak to patients on a daily basis and have excellent telephone communication skills, you will also need to communicate with other professionals as we work within a multi-disciplinary team.
Accurately record on Patient Centre/PAS all related data. Update and revision of information.
Responsible for dealing with patient enquiries including using initiative to appropriately handle sensitive issues, ensuring that confidentiality is maintained at all times.
Assist with maintenance of office stationery, including photocopying and filing as required and restocking the wards documents and weekly/ daily supplies
Excellent IT skills as part of this role as you will be expected to transfer and discharge patients on the computer system and forward information on to different areas within the trust.
Liaise with other professionals regarding clients and their information within the trust, as well as GP clinics and other departments.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £43.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated and you would like some advice or information, including how to get vaccinated, please email mandatory.vaccine@stockport.nhs.uk. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
Job description
Job responsibilities
CORE DUTIES
Excellent communication skills, as you will need to speak to patients on a daily basis and have excellent telephone communication skills, you will also need to communicate with other professionals as we work within a multi-disciplinary team.
Accurately record on Patient Centre/PAS all related data. Update and revision of information.
Responsible for dealing with patient enquiries including using initiative to appropriately handle sensitive issues, ensuring that confidentiality is maintained at all times.
Assist with maintenance of office stationery, including photocopying and filing as required and restocking the wards documents and weekly/ daily supplies
Excellent IT skills as part of this role as you will be expected to transfer and discharge patients on the computer system and forward information on to different areas within the trust.
Liaise with other professionals regarding clients and their information within the trust, as well as GP clinics and other departments.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £43.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated and you would like some advice or information, including how to get vaccinated, please email mandatory.vaccine@stockport.nhs.uk. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
Person Specification
Communication
Essential
- Excellent communication skills
Desirable
- Excellent Communication Skills
IT skills
Essential
- Good computer skills, ability to use different systems
Desirable
- Good computer skills, ability to use different systems
Accurate documentation
Essential
- A good standard of accurate documentation
Desirable
organisational skills
Essential
- Great organisational and planning skills
Desirable
- Great organisational and planning skills
Person Specification
Communication
Essential
- Excellent communication skills
Desirable
- Excellent Communication Skills
IT skills
Essential
- Good computer skills, ability to use different systems
Desirable
- Good computer skills, ability to use different systems
Accurate documentation
Essential
- A good standard of accurate documentation
Desirable
organisational skills
Essential
- Great organisational and planning skills
Desirable
- Great organisational and planning skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
