Job summary
Training & Quality Assurance Manager- Health Records
An exciting opportunity has arisen for a proactive and enthusiastic individual to join the management team in the busy Health Records Department as a Training & Quality Assurance Manager at Stockport NHS Foundation Trust.
Working as part of the Health Records Management Team to assist with the management of the Health Records Services throughout the Stockport NHS Foundation Trust and to provide continual support and training to Health Records staff in order to maintain an effective service to all users.
The post-holder will work closely with the Evolve System Administrator/Data Quality Manager and Health Records Managers in developing Health Records systems and procedures to meet the changing demands upon the service.
The ability to work on your own initiative to support the management and staff of the Health Records Team and present a quality service to all users is essential, you will also be required to work closely with the other members of the management team to ensure a smooth and efficient service.
People skills and the ability to support and motivate your team are crucial to this role, Training on in-house information systems however, will be provided.
You will be expected to work on call for at least one Bank Holiday session per year on a rota basis.
Main duties of the job
Training & Quality Assurance Manager- Health Records
The above post is available in this extremely busy department at Stepping Hill Hospital. The successful applicant will belong to an important integrated Health Records service provided 365 days of the year.
This post will be based in the Health Records Department and flexibility to work in all sections of the Department will be expected on completion of training.
Staff management would be advantageous ,but more important will be people and organisational skills.
This is a full time post to support the Training and Quality Assurance Team. Working closely within the management team to help deliver excellent training and quality assurance. You will be a member of a team who provide a valuable essential service to the Trust.
Working closely with the Evolve System Administration /Data Quality manager to ensure all staff training needs are met, as well as providing assurance through data quality audits, audits just a few of the varied tasks for this role.
You will also be responsible for undertaking staff appraisals and ensuring Trust and departmental policies and procedures are implemented and complied with.
Delivering vital information to staff by holding regular departmental meetings, this maybe to a large group of staff, conducting support meetings, appraisals and one to one meetings .
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
The successful post holder will be responsible for ensuring all Department targets are met, for undertaking staff appraisals, absence management Training and Support the team and the wider areas. and ensuring Trust and Departmental policies and procedures are implemented and complied with. Promoting service developments and changes.
Knowledge of Health Records procedures and systems, specifically I-soft PAS (Patient Administration System)Patient Centre and Evolve (electronic case note) would be advantageous You must be organised, numerate, methodical and thorough with an enthusiastic and motivated approach to work. People skills and acceptance of constant changes and flexibility in the workplace are essential.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Job description
Job responsibilities
The successful post holder will be responsible for ensuring all Department targets are met, for undertaking staff appraisals, absence management Training and Support the team and the wider areas. and ensuring Trust and Departmental policies and procedures are implemented and complied with. Promoting service developments and changes.
Knowledge of Health Records procedures and systems, specifically I-soft PAS (Patient Administration System)Patient Centre and Evolve (electronic case note) would be advantageous You must be organised, numerate, methodical and thorough with an enthusiastic and motivated approach to work. People skills and acceptance of constant changes and flexibility in the workplace are essential.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification
Education & Qualification
Essential
- Good general education - 5 GCSE's/ Level 4 NVQ or equivalent experience
Desirable
- ECDL/CLAIT Qualification or working towards
- Management Qualification or working towards
Knowledge
Essential
- Extensive knowledge of NHS environment and Health Records Procedures
- Extensive knowledge of office procedures
- Knowledge of what constitutes excellent Customer Service
Desirable
- Knowledge of Data Protection, Information Governance and standards for maintaining health records
Experience
Essential
- Customer Service experience
- Previous experience of staff management / supervision
- Administrative experience
- An excellent understanding of the hospital Patient Administration System (PAS) or other computer systems
- Experience of working directly with medical staff and other NHS Allied Health Professionals
- Work independently and as part of a team
Skills & Abilities
Essential
- Keyboard and IT Skills
- Methodical and systematic approach to work with a keen eye for detail, with the ability to multitask
- Ability to plan and prioritise own and other's workload
- Good understanding of absolute confidentiality
Desirable
Person Specification
Education & Qualification
Essential
- Good general education - 5 GCSE's/ Level 4 NVQ or equivalent experience
Desirable
- ECDL/CLAIT Qualification or working towards
- Management Qualification or working towards
Knowledge
Essential
- Extensive knowledge of NHS environment and Health Records Procedures
- Extensive knowledge of office procedures
- Knowledge of what constitutes excellent Customer Service
Desirable
- Knowledge of Data Protection, Information Governance and standards for maintaining health records
Experience
Essential
- Customer Service experience
- Previous experience of staff management / supervision
- Administrative experience
- An excellent understanding of the hospital Patient Administration System (PAS) or other computer systems
- Experience of working directly with medical staff and other NHS Allied Health Professionals
- Work independently and as part of a team
Skills & Abilities
Essential
- Keyboard and IT Skills
- Methodical and systematic approach to work with a keen eye for detail, with the ability to multitask
- Ability to plan and prioritise own and other's workload
- Good understanding of absolute confidentiality
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
