Waiting List Officer-Maternity

Job summary

We are recruiting for a Waiting List Officer- Maternity who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post holder will provide efficient administrative support, including Admission and Pre-assessment appointments and maintenance of waiting lists. To take responsibility (as part of a team) for the service provided to our service users and all levels of staff.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

To identify patients on Lorenzo.

To book patients for the surgical procedure and appropriate Pre-operative Assessment appointments ensuring accurate and current details concerning patients are correct.

Liaise with Patients, and Consultants and ensure correct details and amendments are added to the Patient Administration System (PAS).

To help the Matron for CLU with the dating of patients.

Ensure that patients are notified of their admission date with adequate notice and add all details to EPR appointments section.

Assist with any queries from the patient in a polite and courteous manner.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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