Administrator-Paediatric Diabetes

Job summary

We are recruiting for a Paediatric Diabetes Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for an administrator to provide support to the paediatric epilepsy nurses and consultants and to families who use the service.

You will provide efficient administrative and secretarial support in all aspects of the department's work as directed by the service coordinator.

The working days for this role will be a Wednesday, Thursday and Friday 9am-5pm, but could be flexible/accommodating if it suits the service needs.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The administrator will support the organisational development of the paediatric diabetes service, and support the team in delivering an excellent service to children and young people with diabetes and their families.

As the administrator you will be taking phone calls, monitoring the email account, booking appointments, liaising with the nurses and consultants and keeping the databases up to date.

Communicate sensitive information to patient's families and know when to involve the CYPD MDT team members as appropriate.

Maintain medical records systems by filing and keeping an accurate record of the movement of medical records and the case note tracking system on IFIT. Tracking notes to relevant areas /s on the Lorenzosystem and putting patient data, clinics and outcomes on the system.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

New QEII Hospital

Howlands

Welwyn Garden City

AL7 4HQ

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

New QEII Hospital

Howlands

Welwyn Garden City

AL7 4HQ

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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