Emergency Care Assistant - Emergency Department

Job summary

We are recruiting for motivated Emergency Care Assistant's to join our Emergency Department team, who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Emergency Care Assistant (ECA) role is a vital and valued role within the nursing team. The ECA post holder will work collaboratively and co-operatively under the supervision of a Registered Nurse and as part of a multidisciplinary team to deliver high-quality, compassionate care to patients and their families/carers.

ECAs are required to undertake Care Certificate training, which comprises a set of standards developed for the health and care support workforce that underpin the delivery of safe, effective and compassionate care. Post holders are required to undertake the Level 2 Apprenticeship in Clinical Healthcare Support, unless they have already obtained a recognised qualification or experience at a comparable level.

This post is based in the Emergency Department, the post holder may be required to work across the Urgent & Emergency care services at Lister Hospital including: Acute Medical Unit (AMU), Same Day Emergency Care (SDEC), Urgent Treatment Centre (UTC).

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Shortlisted candidates will be invited to attend the english and maths assessment on Friday 10th April 2026. Only candidates who pass the assessment will be invited back for interview at a later date.

Assisting the nursing staff in maintaining a safe environment and delivering a high standard of patient care.

You will be trained to achieve a high level of practical skills for use within the Emergency Department. It is anticipated that you will be capable of undertaking the following duties: baseline observations, ECG recording, cardiac monitoring, venepuncture, cannulation, and basic life support.

You will also gain experience in wound care and closure techniques, application of support/splintage (under instruction from registered nurse), urinalysis, pregnancy testing, and assisting patients with mobility, nutrition, hygiene, and comfort.

In addition to the various clinical skills you will be expected to learn the basic layout and the functioning of medical equipment.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Corys Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Corys Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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