East and North Hertfordshire Teaching NHS Trust

Housekeeper - Maternity

The closing date is 13 March 2026

Job summary

We are recruiting for a Housekeeper - Maternity who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for a friendly, motivated individual to join an exceptional team of midwifery and non-clinical staff.

You will work as an integral part of the ward team and be responsible for the co-ordination of all patient facilities/services in the ward area and for ensuring a clean, safe, and comfortable environment.

This will be predominantly evenings and weekends, but other shift patterns may be required during sickness and annual leave.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The main elements of the role are ensuring the delivery of our catering service together with other specified tasks to meet individual patient needs, as well as stock control and other ward-based tasks as determined by the ward manager.

We are looking for housekeepers who will embrace our exciting service developments, whilst providing the best care possible to our patients.

You will be required to work closely with contractors and support services departments, assist in the monitoring of quality standards ensuring deficiencies are dealt with in a professional and timely manner.

To assist in monitoring and maintaining cleaning standards on the ward.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

27 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

361-7715923

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

  • Basic General Education English & Maths
  • Computer Literate

Previous Experience

Essential

  • Clear and polite telephone and verbal communications
  • Ability to work closely with all grades of staff
  • Dealing with enquiries and complaints
  • Adaptability, ability to prioritise work
  • Customer Service Focused environment

Desirable

  • Previous experience within the NHS or within hospitality
  • Trained in food hygiene
  • Training in cleaning standards / small maintenance tasks

Skills

Essential

  • Motivation and initiative to work alone and within a team
  • Able to organise and ensure that the environment is conducive to healthcare
  • Polite and approachable with all patients, staff and visitors
  • Confidentiality
  • Flexible and adaptable

Knowledge

Essential

  • Knowledge of Health and safety Issues
  • Clerical Procedures and Ordering of Supplies
  • Working with the public

Desirable

  • Patient nutritional needs
  • Waste Management
  • Infection control issues

Other Requirements

Essential

  • Demonstrate and understand the Trust values
Person Specification

Qualifications/Training

Essential

  • Basic General Education English & Maths
  • Computer Literate

Previous Experience

Essential

  • Clear and polite telephone and verbal communications
  • Ability to work closely with all grades of staff
  • Dealing with enquiries and complaints
  • Adaptability, ability to prioritise work
  • Customer Service Focused environment

Desirable

  • Previous experience within the NHS or within hospitality
  • Trained in food hygiene
  • Training in cleaning standards / small maintenance tasks

Skills

Essential

  • Motivation and initiative to work alone and within a team
  • Able to organise and ensure that the environment is conducive to healthcare
  • Polite and approachable with all patients, staff and visitors
  • Confidentiality
  • Flexible and adaptable

Knowledge

Essential

  • Knowledge of Health and safety Issues
  • Clerical Procedures and Ordering of Supplies
  • Working with the public

Desirable

  • Patient nutritional needs
  • Waste Management
  • Infection control issues

Other Requirements

Essential

  • Demonstrate and understand the Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager for CLU

Charlotte Gregory

charlotte.gregory13@nhs.net

07538565794

Details

Date posted

27 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

361-7715923

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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