East and North Hertfordshire Teaching NHS Trust

Clinical Support Worker- Ward 10

The closing date is 17 February 2026

Job summary

We are recruiting for a Senior Clinical Support Worker - MV Ward 10 who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patient's.

You will assist the Registered Nurses in the planning, implementation and evaluation of nursing care. You will work collaboratively and co-operatively with others to meet the needs of patients and their families.

Excellent communication skills are required as you will deal with both patients and relatives queries over the telephone and face to face on a daily basis.

In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,714 and a maximum payment of £ 5,941 per annum pro rata.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Assist in the assessment of health care needs by undertaking assessment aspects that have been delegated by the registered practitioner and in completion of care documentation.

At the direction of the Registered Nurse, participate fully in the delivery of planned nursing care and undertake specific Trust approved enhanced clinical skills such as care of PICC lines relevant to ward/department, having undertaken appropriate training and assessment.

Assist the registered Nurse in the evaluation of care and completion of patient documents. Involve patients and carers/relatives in the delivery of care.

Provide reassurance support to patients and carers/family and also work collaboratively with others in the day unit to ensure that patients and carers needs are met. Recognise and respond appropriately to urgent and emergency situations.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

03 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, plus 15% High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

361-CSW-7531371

Job locations

Mount Vernon Cancer Centre

Rickmansworth Road

Northwood

HA6 2RN


Job description

Job responsibilities

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.

In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,714 and a maximum payment of £ 5,941 per annum pro rata.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.

In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,714 and a maximum payment of £ 5,941 per annum pro rata.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

  • Essential to undertake NVQ 3 if not already completed
  • NVQ 2 in Health and Social Care or equivalent

Desirable

  • NVQ 3
  • Communication skills training

Previous Experience

Essential

  • Previous experience in health care setting as in or outpatients

Desirable

  • Experience in oncology or related area
  • Care of PICC lines

Skills

Essential

  • Ability to communicate in a variety of settings with patients , carers and multi professionals
  • Understanding of quality and change in the clinical setting
  • Flexibility and team work
  • Basic IT skills
  • Phlebotomy

Knowledge

Essential

  • Understanding of the requirements of the role
  • Basic understanding of NHS issues
  • Ability to demonstrate how personal behaviours can positively impact on the Trust's reputation: Puts patients first Strives for excellence & continuous improvement Values everybody Is open and honest Works as a team

Desirable

  • Cancer and treatments
  • Care of PIcc lines
  • Chemocare and PAS
Person Specification

Qualifications/Training

Essential

  • Essential to undertake NVQ 3 if not already completed
  • NVQ 2 in Health and Social Care or equivalent

Desirable

  • NVQ 3
  • Communication skills training

Previous Experience

Essential

  • Previous experience in health care setting as in or outpatients

Desirable

  • Experience in oncology or related area
  • Care of PICC lines

Skills

Essential

  • Ability to communicate in a variety of settings with patients , carers and multi professionals
  • Understanding of quality and change in the clinical setting
  • Flexibility and team work
  • Basic IT skills
  • Phlebotomy

Knowledge

Essential

  • Understanding of the requirements of the role
  • Basic understanding of NHS issues
  • Ability to demonstrate how personal behaviours can positively impact on the Trust's reputation: Puts patients first Strives for excellence & continuous improvement Values everybody Is open and honest Works as a team

Desirable

  • Cancer and treatments
  • Care of PIcc lines
  • Chemocare and PAS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Mount Vernon Cancer Centre

Rickmansworth Road

Northwood

HA6 2RN


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Mount Vernon Cancer Centre

Rickmansworth Road

Northwood

HA6 2RN


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Jackie Johnson

jacqueline.johnson41@nhs.net

02038262024

Details

Date posted

03 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, plus 15% High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

361-CSW-7531371

Job locations

Mount Vernon Cancer Centre

Rickmansworth Road

Northwood

HA6 2RN


Supporting documents

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