East and North Hertfordshire Teaching NHS Trust

Quality Control Laboratory Assistant

The closing date is 19 December 2025

Job summary

We are recruiting for a Quality Control Laboratory Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Quality Control Department at Lister hospital is a specialist unit providing pharmaceutical and scientific services to NHS Trusts, private healthcare providers and commercial organisations.

We are looking for a conscientious individual who has a keen eye for detail and a strong work ethic.

Please note that this is a non-clinical role, and you will not be in contact with patients or any patient specimens, but you will work in laboratory environment.

Our laboratory assistant role supports various functions of the Quality Control laboratories. You will need to be organised to meet deadlines and able to prioritise your own workload in a busy environment. Your role will rotate between the administrative tasks in the sample reception and technical tasks in the laboratories. Training for this role will be provided and on-going support from senior staff will be available.

This role will include occasional weekend, out of hours or bank holiday work.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The post holder will deal with customers and health professionals on a first line contact/response basis.

The role includes various duties such as answering phone calls, receipt and logging of samples, processing of documentation, samples and products and their dispatch to customers.

You will also undertake physical, chemical, and microbiological testing and microbiology media preparation.

You will undertake all support duties assigned by senior staff in chemistry and microbiology laboratories as well as in the sample reception strictly in accordance with the approved Standard Operating Procedures (SOPs) and in line with the requirements of Good Manufacturing and Good Laboratory Practice.

You will actively participate in all training activities related to the post and keep own training records up to date.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

05 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-7632977

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications / Training

Essential

  • Relevant NVQ 3 qualification or equivalent level of relevant work experience

Previous Experience

Desirable

  • Previous relevant work experience of working in a technical role in a science based laboratory environment

Skills

Essential

  • Excellent verbal and written communication skills (including legible hand writing) to ensure clear communication with all staff and customers.
  • High level of customer care awareness and good interpersonal skills (including a very clear and courteous telephone manner)
  • Good IT skills (use of Microsoft Word, Excel, Access and Data bases)
  • Office procedures: data entry, document scanning, filing and archiving, use of office equipment (computer, photocopier, scanner etc.)
  • Ability to work accurately at speed and concentrate on repetitive tasks being undertaken following written procedures

Knowledge

Essential

  • Understanding of confidentiality and Data Protection regulations
  • Understanding of Health and Safety at Work and COSHH regulations

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Able to travel between sites easily
Person Specification

Qualifications / Training

Essential

  • Relevant NVQ 3 qualification or equivalent level of relevant work experience

Previous Experience

Desirable

  • Previous relevant work experience of working in a technical role in a science based laboratory environment

Skills

Essential

  • Excellent verbal and written communication skills (including legible hand writing) to ensure clear communication with all staff and customers.
  • High level of customer care awareness and good interpersonal skills (including a very clear and courteous telephone manner)
  • Good IT skills (use of Microsoft Word, Excel, Access and Data bases)
  • Office procedures: data entry, document scanning, filing and archiving, use of office equipment (computer, photocopier, scanner etc.)
  • Ability to work accurately at speed and concentrate on repetitive tasks being undertaken following written procedures

Knowledge

Essential

  • Understanding of confidentiality and Data Protection regulations
  • Understanding of Health and Safety at Work and COSHH regulations

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Able to travel between sites easily

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

QC Scientist

Hiba Alhamidi

h.alhamidi@nhs.net

Details

Date posted

05 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-7632977

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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