East and North Hertfordshire Teaching NHS Trust

Housekeeper-Ward 5A

The closing date is 18 December 2025

Job summary

We are recruiting for a Housekeeperwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

5A are looking for a full time housekeeper to join the team, we are an ENT, Plastics and general female surgical ward. We are are a busy ward and we are a close team.

The post holder will be responsible for maintaining a clean, safe, and welcoming environment. You are expected to adhere to proper food handling.

This role involves performing a variety of cleaning tasks to ensure that all areas meet health and safety standards. You will work closely with medical staff to support patient care by providing a hygienic setting that promotes recovery and well-being.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The housekeeper will serve patient meals and support hydration and nutrition on the ward.

Stocking cupboards and supporting the patients with food choices , ensuring the cleanliness of the ward kitchen environment.

Ensuring stock orders are completed in a timely manner.

Assist in monitoring and maintaining cleaning standards on the ward.

Carry out monitoring of service delivery related to cleaning, food, linen and the environment whilst on duty.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

04 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-7599781

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications / Training

Essential

  • Basic general education - English & Maths Computer literacy

Previous Experience

Desirable

  • Work experience/Technical experience
  • Previous level of responsibility

Skills

Essential

  • Clear & polite telephone skills and verbal communications
  • Dealing with enquiries/complaints
  • Ability to work closely with all levels of staff
  • Adaptability, able to prioritise especially under pressure

Desirable

  • NHS Experience, hospital environment or hotel industry
  • Training in food hygiene
  • Training in cleaning standards/ small maintenance tasks

Knowledge

Essential

  • Knowledge of Health & Safety issue
  • Dealing with the public
  • Patients' nutritional needs
  • Waste management
  • Infection control issues

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Excellent quality care consistently
Person Specification

Qualifications / Training

Essential

  • Basic general education - English & Maths Computer literacy

Previous Experience

Desirable

  • Work experience/Technical experience
  • Previous level of responsibility

Skills

Essential

  • Clear & polite telephone skills and verbal communications
  • Dealing with enquiries/complaints
  • Ability to work closely with all levels of staff
  • Adaptability, able to prioritise especially under pressure

Desirable

  • NHS Experience, hospital environment or hotel industry
  • Training in food hygiene
  • Training in cleaning standards/ small maintenance tasks

Knowledge

Essential

  • Knowledge of Health & Safety issue
  • Dealing with the public
  • Patients' nutritional needs
  • Waste management
  • Infection control issues

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Excellent quality care consistently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Nurse Team Leader

frances ireson

f.ireson@nhs.net

01438285055

Details

Date posted

04 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-7599781

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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