East and North Hertfordshire Teaching NHS Trust

18 Week Pathway Validation Tracker

The closing date is 24 June 2025

Job summary

We are recruiting for a Pathway Validation Tracker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Trust is committed to meeting all targets within the Referral to Treatment (RTT) patient pathway, which measures the total period waited by each patient and to manage each patient's journey from referral to treatment in a timely and efficient manner.

If you're up for the challenge and want to work with a dynamic and supportive team that can really help shape the future of patient care, then please apply or contact us for further information.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

The successful post holder will provide expertise and support within the RTT Validation team liaising with clinicians, general managers, service managers, service co-ordinators and clerical staff in the delivery of patient care via the Trust's elective waiting lists.

You will be supporting the administration of the patient's referral to treatment (RTT) pathway with advice and training and is responsible for the accuracy of information on the Trust's Patient Tracking Lists.

You will also lead on identified issues and projects to help improve RTT data quality across the Trust.

You will also be responsible for ensuring that patient records' have the correct clock start and stop by validating and interpreting patient pathways from first outpatient appointment through to first definitive treatment. This may involve adjusting and/or correcting patient pathways where inaccurate dataentries have been input into Lorenzo.

Liaise with internal departments and external providers and to ensure that tight deadlines are met (both internal and external). Liaise closely with 18 week validators in the Trust in order to facilitate the patient pathway to ensure the timely management of patient care and that targets are met.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

361-7211072

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

  • IT qualifications / skills - NVQ4 / 5
  • Working knowledge of MS office, especially Excel.
  • Educated to A level standard or equivalent experience

Desirable

  • Evidence of continuing professional and personal development

Skills

Essential

  • Active and supportive team player
  • Ability to work without supervision
  • Ability to work on own initiative
  • Ability to undertake and co-ordinate project work
  • Be flexible
  • Ability to work with people at all management levels as the role requires liaising with Directors, General Managers, Service Managers, Service Co-ordinators

Knowledge

Essential

  • Experience of assisting with delivery of training
  • In depth understanding of 18 weeks and patient pathways
  • Excellent communication skills
  • Problem solving - identify problems, recommend and implement solutions / change
  • Attention to detail
  • Understand how steps in a sequence of events can link together

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion

Previous Experience

Essential

  • Extensive administrative experience within the NHS
  • Experience of service development
  • Office administration in a busy environment
  • Customer / patient care
  • Good understanding of medical terminology
  • Good understanding of PAS

Desirable

  • Have knowledge of an Access Policy and departmental processes
  • Knowledge of Lorenzo
Person Specification

Qualifications/Training

Essential

  • IT qualifications / skills - NVQ4 / 5
  • Working knowledge of MS office, especially Excel.
  • Educated to A level standard or equivalent experience

Desirable

  • Evidence of continuing professional and personal development

Skills

Essential

  • Active and supportive team player
  • Ability to work without supervision
  • Ability to work on own initiative
  • Ability to undertake and co-ordinate project work
  • Be flexible
  • Ability to work with people at all management levels as the role requires liaising with Directors, General Managers, Service Managers, Service Co-ordinators

Knowledge

Essential

  • Experience of assisting with delivery of training
  • In depth understanding of 18 weeks and patient pathways
  • Excellent communication skills
  • Problem solving - identify problems, recommend and implement solutions / change
  • Attention to detail
  • Understand how steps in a sequence of events can link together

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion

Previous Experience

Essential

  • Extensive administrative experience within the NHS
  • Experience of service development
  • Office administration in a busy environment
  • Customer / patient care
  • Good understanding of medical terminology
  • Good understanding of PAS

Desirable

  • Have knowledge of an Access Policy and departmental processes
  • Knowledge of Lorenzo

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Referral To Treatment Manager

Cynthia Okirie

cynthia.okirie1@nhs.net

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

361-7211072

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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